[SOLVED] Zimbra Receving email

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08-06-2010, 04:07 AM
DavidMorrison

[SOLVED] Zimbra Receving email

Hi,

Been having some troubles with zimbra the past few days.

I have managed to get the web client back up and running although i cannot recevie any email.

the message i get back is
The following message to <REMOVED@DOMAIN> was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 554-'5.7.1 <REMOVED@DOMAIN>: Relay access denied'

When i do the zimbra status command i get the following output

Code:

mackhall@zimbra:~$ sudo -u zimbra /opt/zimbra/bin/zmcontrol status Host zimbra antispam Running ldap Running logger Stopped zmlogswatchctl is not running mailbox Running mta Stopped postfix is not running snmp Stopped zmswatch is not running. spell Running stats Running

can someone help me asap

Code:

mackhall@zimbra:~$ sudo -u zimbra /opt/zimbra/bin/zmcontrol -v Release 6.0.2_GA_1912.UBUNTU8_64 UBUNTU8_64 FOSS edition.
08-06-2010, 04:14 AM
phoenix

Quote:

Originally Posted by DavidMorrison

Been having some troubles with zimbra the past few days.

What sort of 'troubles'? You need to look in the log files and see what errors you're getting, the information you've provided doesn't tell us anything other than some services aren't running.

You should post the following information in your forum profile (as I asked you in your last thread) so we don't have to keep asking which version of ZImbra is installed.

Quote:

Originally Posted by DavidMorrison

Code:

mackhall@zimbra:~$ sudo -u zimbra /opt/zimbra/bin/zmcontrol -v Release 6.0.2_GA_1912.UBUNTU8_64 UBUNTU8_64 FOSS edition.
08-06-2010, 04:18 AM
DavidMorrison

Quote:

Originally Posted by phoenix

What sort of 'troubles'? You need to look in the log files and see what errors you're getting, the information you've provided doesn't tell us anything other than some services aren't running.

You should post the following information in your forum profile (as I asked you in your last thread) so we don't have to keep asking which version of ZImbra is installed.

How do i find the log file
08-06-2010, 04:20 AM
phoenix

Quote:

Originally Posted by DavidMorrison

How do i find the log file

I've just given you a link to an article that tells you where the log files are located.
08-06-2010, 04:25 AM
DavidMorrison

Thanks,

heres the last couple of lines

Code:

mackhall@zimbra:~$ vi /var/log/zimbra.log Aug 6 12:14:40 zimbra postfix/local[27034]: 74FE2211C4: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=33756, delays=33755/1/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:40 zimbra postfix/local[27032]: 78F9D21216: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=29674, delays=29673/1.1/0/0.08, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:40 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:40 zimbra postfix/local[27034]: 6FB3821316: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=16955, delays=16954/1.1/0/0.08, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:40 zimbra postfix/local[27032]: 512E921170: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=37957, delays=37955/1.2/0/0.07, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:40 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:40 zimbra postfix/local[27034]: BB69F2126A: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=25475, delays=25474/1.2/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:40 zimbra postfix/local[27032]: BABD72116C: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=38079, delays=38078/1.3/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:40 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:40 zimbra postfix/local[27034]: 84723212C0: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=21156, delays=21155/1.3/0/0.07, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:40 zimbra postfix/local[27032]: 8C0A82116A: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=38196, delays=38195/1.3/0/0.06, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:41 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:41 zimbra postfix/local[27034]: 99523211C2: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=33874, delays=33873/1.4/0/0.07, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:41 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:41 zimbra postfix/local[27032]: 90D8A21364: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=12996, delays=12994/1.4/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:41 zimbra postfix/local[27034]: 9E5FA212BA: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=21397, delays=21395/1.4/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:15:28 zimbra zmmailboxdmgr[28042]: status requested Aug 6 12:15:28 zimbra zmmailboxdmgr[28042]: status OK Aug 6 12:15:29 zimbra zmmailboxdmgr[28103]: status requested Aug 6 12:15:29 zimbra zmmailboxdmgr[28103]: status OK Aug 6 12:16:07 zimbra zmmailboxdmgr[28360]: status requested Aug 6 12:16:07 zimbra zmmailboxdmgr[28360]: status OK Aug 6 12:16:56 zimbra zmmailboxdmgr[29457]: status requested Aug 6 12:16:56 zimbra zmmailboxdmgr[29457]: status OK Aug 6 12:16:56 zimbra zmmailboxdmgr[29518]: status requested Aug 6 12:16:56 zimbra zmmailboxdmgr[29518]: status OK Aug 6 12:17:47 zimbra postfix/anvil[22548]: statistics: max connection rate 1/60s for (smtp:70.42.170.134) at Aug 6 12:09:57 Aug 6 12:17:47 zimbra postfix/anvil[22548]: statistics: max connection count 1 for (smtp:70.42.170.134) at Aug 6 12:09:57 Aug 6 12:17:47 zimbra postfix/anvil[22548]: statistics: max cache size 2 at Aug 6 12:09:58 Aug 6 12:18:11 zimbra zmmailboxdmgr[30201]: status requested Aug 6 12:18:11 zimbra zmmailboxdmgr[30201]: status OK Aug 6 12:18:28 zimbra zmmailboxdmgr[30881]: status requested Aug 6 12:18:28 zimbra zmmailboxdmgr[30881]: status OK Aug 6 12:18:29 zimbra zmmailboxdmgr[30942]: status requested
08-06-2010, 04:46 AM
DavidMorrison

Does anyone know how to fix
08-06-2010, 04:47 AM
phoenix

Quote:

Originally Posted by DavidMorrison

Thanks,

heres the last couple of lines

Code:

mackhall@zimbra:~$ vi /var/log/zimbra.log Aug 6 12:14:40 zimbra postfix/local[27034]: 74FE2211C4: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=33756, delays=33755/1/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:40 zimbra postfix/local[27032]: 78F9D21216: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=29674, delays=29673/1.1/0/0.08, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:40 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:40 zimbra postfix/local[27034]: 6FB3821316: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=16955, delays=16954/1.1/0/0.08, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:40 zimbra postfix/local[27032]: 512E921170: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=37957, delays=37955/1.2/0/0.07, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:40 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:40 zimbra postfix/local[27034]: BB69F2126A: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=25475, delays=25474/1.2/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:40 zimbra postfix/local[27032]: BABD72116C: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=38079, delays=38078/1.3/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:40 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:40 zimbra postfix/local[27034]: 84723212C0: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=21156, delays=21155/1.3/0/0.07, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:40 zimbra postfix/local[27032]: 8C0A82116A: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=38196, delays=38195/1.3/0/0.06, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:41 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:41 zimbra postfix/local[27034]: 99523211C2: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=33874, delays=33873/1.4/0/0.07, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:41 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain Aug 6 12:14:41 zimbra postfix/local[27032]: 90D8A21364: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=12996, delays=12994/1.4/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:14:41 zimbra postfix/local[27034]: 9E5FA212BA: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=21397, delays=21395/1.4/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable) Aug 6 12:15:28 zimbra zmmailboxdmgr[28042]: status requested Aug 6 12:15:28 zimbra zmmailboxdmgr[28042]: status OK Aug 6 12:15:29 zimbra zmmailboxdmgr[28103]: status requested Aug 6 12:15:29 zimbra zmmailboxdmgr[28103]: status OK Aug 6 12:16:07 zimbra zmmailboxdmgr[28360]: status requested Aug 6 12:16:07 zimbra zmmailboxdmgr[28360]: status OK Aug 6 12:16:56 zimbra zmmailboxdmgr[29457]: status requested Aug 6 12:16:56 zimbra zmmailboxdmgr[29457]: status OK Aug 6 12:16:56 zimbra zmmailboxdmgr[29518]: status requested Aug 6 12:16:56 zimbra zmmailboxdmgr[29518]: status OK Aug 6 12:17:47 zimbra postfix/anvil[22548]: statistics: max connection rate 1/60s for (smtp:70.42.170.134) at Aug 6 12:09:57 Aug 6 12:17:47 zimbra postfix/anvil[22548]: statistics: max connection count 1 for (smtp:70.42.170.134) at Aug 6 12:09:57 Aug 6 12:17:47 zimbra postfix/anvil[22548]: statistics: max cache size 2 at Aug 6 12:09:58 Aug 6 12:18:11 zimbra zmmailboxdmgr[30201]: status requested Aug 6 12:18:11 zimbra zmmailboxdmgr[30201]: status OK Aug 6 12:18:28 zimbra zmmailboxdmgr[30881]: status requested Aug 6 12:18:28 zimbra zmmailboxdmgr[30881]: status OK Aug 6 12:18:29 zimbra zmmailboxdmgr[30942]: status requested

The problem would seem to be the message I've highlighted above. What about an answer to my other question about your 'troubles' with ZImbra?
08-06-2010, 04:51 AM
DavidMorrison

Quote:

Originally Posted by phoenix

The problem would seem to be the message I've highlighted above. What about an answer to my other question about your 'troubles' with ZImbra?

We cannot receive any mail - Any mail sent to zimbra is being bounced back - which to me looks like the MTA service.

i have changed the hosts file and now its just the MTA that is not starting.

Quote:

antispam Running
ldap Running
logger Running
mailbox Running
mta Stopped
postfix is not running
snmp Running
spell Running
stats Running

i will update this post with the logs

logs

Quote:

Aug 6 12:46:21 zimbra zimbramon[11112]: 11112:info: Starting stats via zmcontrol
Aug 6 12:46:30 zimbra postfix/postqueue[19684]: fatal: Queue report unavailable - mail system is down
Aug 6 12:46:54 zimbra zmmailboxdmgr[20505]: status requested
Aug 6 12:46:54 zimbra zmmailboxdmgr[20505]: status OK
Aug 6 12:46:54 zimbra zmmailboxdmgr[20566]: status requested
Aug 6 12:46:54 zimbra zmmailboxdmgr[20566]: status OK
Aug 6 12:47:00 zimbra postfix/postqueue[20575]: fatal: Queue report unavailable - mail system is down
Aug 6 12:47:08 zimbra postfix/smtpd[20581]: warning: 113.168.14.213: address not listed for hostname localhost
Aug 6 12:47:08 zimbra postfix/smtpd[20581]: connect from unknown[113.168.14.213]
Aug 6 12:47:09 zimbra postfix/smtpd[20581]: NOQUEUE: reject: RCPT from unknown[113.168.14.213]: 554 5.7.1 <alan.knox@meritforce.co.uk>: Relay access denied; from=<alan.knox@me$
Aug 6 12:47:09 zimbra postfix/smtpd[20581]: lost connection after RCPT from unknown[113.168.14.213]
Aug 6 12:47:09 zimbra postfix/smtpd[20581]: disconnect from unknown[113.168.14.213]
Aug 6 12:47:30 zimbra postfix/postqueue[20588]: fatal: Queue report unavailable - mail system is down
Aug 6 12:47:49 zimbra zmmailboxdmgr[20827]: status requested
Aug 6 12:47:49 zimbra zmmailboxdmgr[20827]: status OK
Aug 6 12:48:00 zimbra postfix/postqueue[21140]: fatal: Queue report unavailable - mail system is down
Aug 6 12:48:11 zimbra zmmailboxdmgr[21640]: status requested
Aug 6 12:48:11 zimbra zmmailboxdmgr[21640]: status OK
Aug 6 12:48:26 zimbra zmmailboxdmgr[22253]: status requested
Aug 6 12:48:26 zimbra zmmailboxdmgr[22253]: status OK
Aug 6 12:48:27 zimbra zmmailboxdmgr[22314]: status requested
Aug 6 12:48:27 zimbra zmmailboxdmgr[22314]: status OK
Aug 6 12:48:29 zimbra postfix/smtpd[20581]: connect from cpe-60-230-187-107.static.vic.bigpond.net.au[60.230.187.107]
Aug 6 12:48:30 zimbra postfix/postqueue[22323]: fatal: Queue report unavailable - mail system is down
Aug 6 12:48:32 zimbra postfix/smtpd[20581]: NOQUEUE: reject: RCPT from cpe-60-230-187-107.static.vic.bigpond.net.au[60.230.187.107]: 554 5.7.1 <info@meritforce.co.uk>: Relay a$
Aug 6 12:48:33 zimbra postfix/smtpd[20581]: disconnect from cpe-60-230-187-107.static.vic.bigpond.net.au[60.230.187.107]
Aug 6 12:48:58 zimbra postfix/smtpd[20581]: connect from relay.ptn-ipout01.plus.net[212.159.7.35]
Aug 6 12:48:58 zimbra postfix/smtpd[20581]: NOQUEUE: reject: RCPT from relay.ptn-ipout01.plus.net[212.159.7.35]: 554 5.7.1 <bmcb@mackenziehall.net>: Relay access denied; from=$
Aug 6 12:49:00 zimbra postfix/postqueue[22336]: fatal: Queue report unavailable - mail system is down
Aug 6 12:49:03 zimbra postfix/smtpd[20581]: disconnect from relay.ptn-ipout01.plus.net[212.159.7.35]
Aug 6 12:49:30 zimbra postfix/postqueue[22524]: fatal: Queue report unavailable - mail system is down
Aug 6 12:49:53 zimbra zmmailboxdmgr[23345]: status requested
Aug 6 12:49:53 zimbra zmmailboxdmgr[23345]: status OK
Aug 6 12:49:54 zimbra zmmailboxdmgr[23406]: status requested
Aug 6 12:49:54 zimbra zmmailboxdmgr[23406]: status OK
Aug 6 12:50:00 zimbra postfix/postqueue[23416]: fatal: Queue report unavailable - mail system is down
Aug 6 12:50:01 zimbra postfix/postqueue[23446]: fatal: Queue report unavailable - mail system is down
Aug 6 12:50:01 zimbra zimbramon[23424]: 23424:info: 2010-08-06 12:50:01, QUEUE: 0 0
Aug 6 12:50:01 zimbra postfix/pickup[5279]: 6F68121426: uid=1001 from=<zimbra>
Aug 6 12:50:01 zimbra postfix/cleanup[23466]: 6F68121426: message-id=<20100806115001.6F68121426@zimbra.mackhall.net>
Aug 6 12:50:01 zimbra postfix/qmgr[5280]: 6F68121426: from=<zimbra@zimbra.mackhall.net>, size=606, nrcpt=1 (queue active)
Aug 6 12:50:01 zimbra postfix/local[23494]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
Aug 6 12:50:01 zimbra postfix/local[23494]: 6F68121426: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=0.38, delays=0.3/0/0/0.08, dsn=4.3.0, status=defe$
Aug 6 12:50:12 zimbra zmmailboxdmgr[23869]: status requested
Aug 6 12:50:12 zimbra zmmailboxdmgr[23869]: status OK
08-06-2010, 05:02 AM
phoenix

I've already pointed out the problem, review these threads: site:zimbra.com "map mail.aliases: no such map in server's domain" - Yahoo! Search Results
08-06-2010, 05:07 AM
DavidMorrison

fatal: the Postfix mail system is not running - is the error i get trying to start postfix tho

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