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Thread: What about Ubuntu 10.04 64-bit with Desktop 2 Beta 3

  1. #1
    CRCarl is offline New Member
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    Default What about Ubuntu 10.04 64-bit with Desktop 2 Beta 3

    All -
    I'm getting this error after installing Desktop 2, Beta 2 or 3 and trying to start. "Failed to execute child process "/opt/zimbra/zdesktop/linux/prism/zdclient" (No such file or directory)". I installed xulrunner and xulrunner-dev, no luck.

    My computer is a fully patched Ubuntu 10.04 64-bit desktop. I'm happy to build from source, I tried from the main branch, it failed. The last time the source code on the Sourceforge Community site was updated was last month, so I assume that isn't it.

    Ideas?

    Craig

  2. #2
    jmhe is offline Zimbra Employee
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    try to install zd program files as root:

    sudo ./install.pl

    select "(N)o" when asked to install user data for user: root.

    then run the user-install.pl as prompted, as regular user. let me if it works.

  3. #3
    CRCarl is offline New Member
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    It won't install by default without root, needs write access to /opt. I've tried your process several times, I have also tried installing to a not standard path both as root and not.

  4. #4
    briceb is offline Intermediate Member
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    Same here..

  5. #5
    maxxer's Avatar
    maxxer is offline Trained Alumni
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    I'm running zd2b3 on ubuntu10 64 without problems.
    well, at least not runtime problems :-P
    YetOpen S.r.l. ~ Your open source partner
    Lecco (LC) - ITALY
    http://www.yetopen.it

  6. #6
    psarhjinian is offline Active Member
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    I'm seeing this on Linux Mint 9 x86-64, which is pretty much the same as Ubuntu 10.04. There's a solution for RPM distributions (Fedora, RHEL, etc) but not for Debian-based ones.

    Is there a bug for this already? I couldn't fine one.

  7. #7
    cha914 is offline Starter Member
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    I just recently installed ubuntu 10.04.1 64bit and I am getting this error after running the install:

    There was an error launching the application
    Details: Failed to execute child process "/opt/zimbra/zdesktop/linux/prism/zdclient" (no such file or directory)

    I installed the product as root and then ran the user install as myself as suggested above. I have verified that the files do exist and even if I go to the actual directory and try and run the zdclient from the commandline I get:

    bash: ./zdclient: No such file or directory

    Any ideas on other workarounds? I have checked all the log files and get no further errors, if there is a debug flag I can set to get more detail error logs that would be useful let me know. Its just hard to troubleshoot when the only error I get is not helpful at all.

    Thanks,

    Tony

  8. #8
    psarhjinian is offline Active Member
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    I posted this in another thread, but it applies here, too. Install ia32-libs and it should work

    I wish I could explain why, but I did file bug 50602 on it.

  9. #9
    cha914 is offline Starter Member
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    psarhjinian,

    That did the trick! Thanks for the quick reply.

    Tony

  10. #10
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by Smith123 View Post
    I have the same problem with ubuntu 9.04
    Did you try the resolution two posts above yours?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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