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Old 05-18-2010, 03:59 AM
Starter Member
 
Posts: 2
Default Problem - upgrading from 5 to 6 soap error

Hi,

I have Ubuntu 8.04 and
zmcontrol -v
Release 6.0.6_GA_2330.UBUNTU8 UBUNTU8 FOSS edition.


cat /etc/hosts
127.0.0.1 localhost.localdomain localhost
82.221.51.161 mail.gjafavara.com mail


zmcontrol status
Host mail.gjafavara.com
antispam Running
antivirus Running
imapproxy Running
ldap Running
logger Running
mailbox Running
memcached Running
mta Running
snmp Running
spell Running
stats Running


I´ve recently upgradeed to 6.0.6 from 5.0x and it wen't ok. smtp, pop, proxy and everything is working just fine when using outlook smtp or imap. The problem starts when either zimbra web client or zimbra desktop client tries to contact the MTA server.

tail /var/log/zimbra.log


[btpool0-16://mail.johann.is/service/soap/SendMsgRequest] [name=johann@johann.is;mid=20;ip=192.168.15.59;ua=Z imbraWebClient - IE8 (Win)/6.0.6_GA_2330.UBUNTU8;] soap - SOAP response:
{
"Header": {
"context": {
"session": {
"id": "113",
"_content": "113"
},
"change": {
"token": 41511
},
"_jsns": "urn:zimbra"
}
},
"Body": {
"Fault": {
"Code": {
"Value": "soap:Receiver"
},
"Reason": {
"Text": "system failure: Unable to get SMTP session for [com.zimbra.cs.account.ldap.LdapAccount johann@johann.is]"
},
"Detail": {
"Error": {
"Code": "service.FAILURE",
"Trace": "btpool0-16://mail.johann.is/service/soap/SendMsgRequest:1274202348679:cf90a56472b12fca",
"_jsns": "urn:zimbra"
}
}
}
},
"_jsns": "urn:zimbraSoap"
}


I´m wondering how the web client communicates with the mta? How can I debug this ?
The mta is running on port 25 and port 2525, but the web mta says 2026. I´ve also tried to put the mta on the 2026 , byt the web client hangs and does not seem to communicate with the mta. Nothing in the error logs and the administrator GUI says everything is working fine. Anyone had that problem ?

Last edited by johann787; 05-18-2010 at 09:49 AM.. Reason: Not enough info
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