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Thread: [SOLVED] Won't Accept Password

  1. #1
    dantawn is offline Starter Member
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    Default [SOLVED] Won't Accept Password

    I am trying to install Zimbra Desktop.
    It asks me for my password. Since I have not setup a password, I press OK, it requires a password, I have tried every password I use but no luck...
    Any help?
    dantawn

  2. #2
    jmhe is offline Zimbra Employee
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    what type account you are trying to setup? a screenshot would be helpful

    Quote Originally Posted by dantawn View Post
    I am trying to install Zimbra Desktop.
    It asks me for my password. Since I have not setup a password, I press OK, it requires a password, I have tried every password I use but no luck...
    Any help?
    dantawn

  3. #3
    dstoliker is offline Senior Member
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    I've spoken with dantawn about the issue. Just for clarification:

    He's trying to install the Zimbra Desktop client on his mac - not set up an account. At the beginning of the installation process, he is prompted for his mac user account password. He doesn't have a password assigned to his user account on his mac. Leaving the password field blank doesn't appear to be working.

    Hope that clears things up...

    I'm wondering if the installer balks if the mac user account has a blank password. I'd try it on a test account on my mac but since I've got it installed already and RFE 27936 is still in progress, I don't think it would do me much good.

  4. #4
    Dirk's Avatar
    Dirk is offline Moderator
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    Installing on a mac needs admin rights, so the mac prompts you for the password. I dont think this is a Zimbra specific issue?

  5. #5
    pelsar is offline Junior Member
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    by not putting in a admin password.....sometimes you can by without it, sometimes a program requires an admin password.....its "program specific" but the solution lies with the mac

  6. #6
    dstoliker is offline Senior Member
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    The mac account in question has admin rights, but no password. I'm not saying it's good practice, it's not. But, I've never seen an installer balk at a blank password before.

  7. #7
    kakarothusain is offline Junior Member
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    Plz provide some more details about the kind of account you are using so that i may solved your problem..
    Hi all..

  8. #8
    dantawn is offline Starter Member
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    Default Installing

    Just to let you know that you MUST have an administrator password in order to install the software.
    Zimbra will NOT accept a blank, or non exisitant password.

  9. #9
    dstoliker is offline Senior Member
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    OK, good to know. I'll pass that along to the user.

  10. #10
    herman1071 is offline Starter Member
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    Default what is the password for zimbra desktop

    I have try many time for accessing this zimbra desktop, but still require password, everybody know what is the password????

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