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Thread: Zdesktop_v1_0_build_1593_win32.exe cannot install

  1. #1
    mmoonshi is offline Junior Member
    Join Date
    Jan 2006
    Location
    Singapore
    Posts
    9
    Rep Power
    9

    Default Zdesktop_v1_0_build_1593_win32.exe cannot install

    Hi, I have been using Zimbra Desktop since it was BETA and I have had no major issues with it.

    1-hour ago, I upgraded to zdesktop_1_0_build_1593_win32.exe which installs into C:\Documents and Settings\mmoonshi\Local Settings\Application Data\Zimbra\zdesktop and halfway through the installation, zdesktop stops installing with the following error message;

    C:\Documents and Settings\mmoonshi\Local Settings\Application Data\Zimbra\zdesktop\jetty\webapps\zimbra\WEB-INF\lib\zimbrastore.jar

    Could not create this file. Shall I try again?

    When I click 'Yes' I got an error message from 'install4j' that says;

    An error occurred:
    java.lang.ArrayIndexOutOfBoundException: 645922653
    Error log: C:\Documents and Settings\mmoonshi\Local Settings\Temp\install4jError5186.log

    The content of the install4jError5186.log says;

    Exception:

    java.lang.ArrayIndexOutOfBound***ception: 645922653
    at LZMA.LzmaInputStream.LzmaDecode(LzmaInputStream.ja va:209)
    at LZMA.LzmaInputStream.fill_buffer(LzmaInputStream.j ava:233)
    at LZMA.LzmaInputStream.read(LzmaInputStream.java:313 )
    at java.io.FilterInputStream.read(Unknown Source)
    at java.io.PushbackInputStream.read(Unknown Source)
    at java.util.zip.ZipInputStream.read(Unknown Source)
    at java.io.FilterInputStream.read(Unknown Source)
    at com.exe4j.runtime.util.FileUtil.pumpStream(Unknown Source)
    at com.exe4j.runtime.util.FileUtil.extractFile(Unknow n Source)
    at com.install4j.runtime.installer.helper.fileinst.Fi leInstaller.install(Unknown Source)
    at com.install4j.runtime.installer.helper.content.Con tentInstaller.installContent(Unknown Source)
    at com.install4j.runtime.installer.helper.content.Con tentInstaller.doStandardInstallation(Unknown Source)
    at com.install4j.runtime.beans.actions.InstallFilesAc tion.install(Unknown Source)
    at com.install4j.runtime.installer.InstallerContextIm pl.performActionInt(Unknown Source)
    at com.install4j.runtime.installer.ContextImpl.perfor mAction(Unknown Source)
    at com.install4j.runtime.installer.controller.Control ler.executeActions(Unknown Source)
    at com.install4j.runtime.installer.controller.Control ler.handleCommand(Unknown Source)
    at com.install4j.runtime.installer.controller.Control ler.start(Unknown Source)
    at com.install4j.runtime.installer.Installer.main(Unk nown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
    at com.exe4j.runtime.WinLauncher.main(Unknown Source)

    System properties:

    java.runtime.name=Java(TM) 2 Runtime Environment, Standard Edition
    exe4j.moduleName=C:\Data\Downloads\Windows\zdeskto p_1_0_build_1593_win32.exe
    exe4j.semaphoreName=c:_data_downloads_windows_zdes ktop_1_0_build_1593_win32.exe
    sun.boot.library.path=c:\docume~1\mmoonshi\locals~ 1\temp\e4j31.tmp_dir7091\jre\bin
    java.vm.version=1.5.0_15-b04
    java.vm.vendor=Sun Microsystems Inc.
    java.vendor.url=http://java.sun.com/
    exe4j.consoleCodepage=cp0
    path.separator=;
    java.vm.name=Java HotSpot(TM) Client VM
    file.encoding.pkg=sun.io
    user.country=GB
    sun.os.patch.level=Service Pack 3
    install4j.exeDir=C:\Data\Downloads\Windows\
    java.vm.specification.name=Java Virtual Machine Specification
    user.dir=C:\DOCUME~1\mmoonshi\LOCALS~1\Temp\e4j31. tmp_dir7091
    java.runtime.version=1.5.0_15-b04
    java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironm ent
    java.endorsed.dirs=c:\docume~1\mmoonshi\locals~1\t emp\e4j31.tmp_dir7091\jre\lib\endorsed
    os.arch=x86
    java.io.tmpdir=C:\DOCUME~1\mmoonshi\LOCALS~1\Temp\
    line.separator=

    java.vm.specification.vendor=Sun Microsystems Inc.
    user.variant=
    exe4j.tempDir=C:\DOCUME~1\mmoonshi\LOCALS~1\Temp\e 4j31.tmp_dir7091
    os.name=Windows XP
    proxySet=false
    sun.java2d.noddraw=true
    install4j.noSecondaryProcess=true
    sun.jnu.encoding=Cp1252
    java.library.path=C:\Data\Downloads\Windows;.;C:\W INDOWS\system32;C:\WINDOWS;C:\Program Files\PC Connectivity Solution\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOW S\System32\Wbem;C:\Program Files\ThinkPad\ConnectUtilities;C:\Program Files\Common Files\Lenovo;C:\Program Files\Lenovo\Client Security Solution;C:\PROGRA~1\DISKEE~1\DISKEE~1\;C:\Program Files\WinSCP\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Common Files\SYSTEM\MSMAPI\1033;c:\docume~1\mmoonshi\loca ls~1\temp\e4j31.tmp_dir7091\jre\bin
    java.specification.name=Java Platform API Specification
    java.class.version=49.0
    sun.management.compiler=HotSpot Client Compiler
    exe4j.isInstall4j=true
    os.version=5.1
    user.home=C:\Documents and Settings\mmoonshi
    user.timezone=Asia/Singapore
    java.awt.printerjob=sun.awt.windows.WPrinterJob
    file.encoding=Cp1252
    java.specification.version=1.5
    java.class.path=C:\DOCUME~1\mmoonshi\LOCALS~1\Temp \e4j31.tmp_dir7091\i4jruntime.jar;C:\DOCUME~1\mmoo nshi\LOCALS~1\Temp\e4j31.tmp_dir7091\user.jar;C:\D OCUME~1\mmoonshi\LOCALS~1\Temp\e4j31.tmp_dir7091\p latform.zip;
    user.name=mmoonshi
    java.vm.specification.version=1.0
    java.home=c:\docume~1\mmoonshi\locals~1\temp\e4j31 .tmp_dir7091\jre
    sun.arch.data.model=32
    exe4j.launchName=C:\Data\Downloads\Windows\zdeskto p_1_0_build_1593_win32.exe
    user.language=en_US
    java.specification.vendor=Sun Microsystems Inc.
    awt.toolkit=sun.awt.windows.WToolkit
    java.vm.info=mixed mode
    exe4j.unextractedPosition=25671868
    java.version=1.5.0_15
    java.ext.dirs=c:\docume~1\mmoonshi\locals~1\temp\e 4j31.tmp_dir7091\jre\lib\ext
    sun.boot.class.path=c:\docume~1\mmoonshi\locals~1\ temp\e4j31.tmp_dir7091\jre\lib\rt.jar;c:\docume~1\ mmoonshi\locals~1\temp\e4j31.tmp_dir7091\jre\lib\i 18n.jar;c:\docume~1\mmoonshi\locals~1\temp\e4j31.t mp_dir7091\jre\lib\sunrsasign.jar;c:\docume~1\mmoo nshi\locals~1\temp\e4j31.tmp_dir7091\jre\lib\jsse. jar;c:\docume~1\mmoonshi\locals~1\temp\e4j31.tmp_d ir7091\jre\lib\jce.jar;c:\docume~1\mmoonshi\locals ~1\temp\e4j31.tmp_dir7091\jre\lib\charsets.jar;c:\ docume~1\mmoonshi\locals~1\temp\e4j31.tmp_dir7091\ jre\classes
    install4j.appDir=C:\Documents and Settings\mmoonshi\Local Settings\Temp\
    java.vendor=Sun Microsystems Inc.
    file.separator=\
    java.vendor.url.bug=http://java.sun.com/cgi-bin/bugreport.cgi
    sun.io.unicode.encoding=UnicodeLittle
    sun.cpu.endian=little
    sun.desktop=windows
    sun.cpu.isalist=pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86

    Does someone knows what's going on and what can I do to recover my emails and get zdesktop working again? I appreciate any tips or assistance.

    Sincerely,
    Moonshi

  2. #2
    jmhe is offline Zimbra Employee
    Join Date
    Aug 2008
    Posts
    830
    Rep Power
    7

    Default

    pls try these:
    1) make sure you don't have disk space issue
    2) open Task Manager and make sure zdesktop.exe is not running
    3) run installer again.

    Quote Originally Posted by mmoonshi View Post
    Hi, I have been using Zimbra Desktop since it was BETA and I have had no major issues with it.

    1-hour ago, I upgraded to zdesktop_1_0_build_1593_win32.exe which installs into C:\Documents and Settings\mmoonshi\Local Settings\Application Data\Zimbra\zdesktop and halfway through the installation, zdesktop stops installing with the following error message;

    C:\Documents and Settings\mmoonshi\Local Settings\Application Data\Zimbra\zdesktop\jetty\webapps\zimbra\WEB-INF\lib\zimbrastore.jar

    Could not create this file. Shall I try again?

    When I click 'Yes' I got an error message from 'install4j' that says;

    An error occurred:
    java.lang.ArrayIndexOutOfBoundException: 645922653
    Error log: C:\Documents and Settings\mmoonshi\Local Settings\Temp\install4jError5186.log

    The content of the install4jError5186.log says;

    Exception:

    java.lang.ArrayIndexOutOfBound***ception: 645922653
    at LZMA.LzmaInputStream.LzmaDecode(LzmaInputStream.ja va:209)
    at LZMA.LzmaInputStream.fill_buffer(LzmaInputStream.j ava:233)
    at LZMA.LzmaInputStream.read(LzmaInputStream.java:313 )
    at java.io.FilterInputStream.read(Unknown Source)
    at java.io.PushbackInputStream.read(Unknown Source)
    at java.util.zip.ZipInputStream.read(Unknown Source)
    at java.io.FilterInputStream.read(Unknown Source)
    at com.exe4j.runtime.util.FileUtil.pumpStream(Unknown Source)
    at com.exe4j.runtime.util.FileUtil.extractFile(Unknow n Source)
    at com.install4j.runtime.installer.helper.fileinst.Fi leInstaller.install(Unknown Source)
    at com.install4j.runtime.installer.helper.content.Con tentInstaller.installContent(Unknown Source)
    at com.install4j.runtime.installer.helper.content.Con tentInstaller.doStandardInstallation(Unknown Source)
    at com.install4j.runtime.beans.actions.InstallFilesAc tion.install(Unknown Source)
    at com.install4j.runtime.installer.InstallerContextIm pl.performActionInt(Unknown Source)
    at com.install4j.runtime.installer.ContextImpl.perfor mAction(Unknown Source)
    at com.install4j.runtime.installer.controller.Control ler.executeActions(Unknown Source)
    at com.install4j.runtime.installer.controller.Control ler.handleCommand(Unknown Source)
    at com.install4j.runtime.installer.controller.Control ler.start(Unknown Source)
    at com.install4j.runtime.installer.Installer.main(Unk nown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
    at com.exe4j.runtime.WinLauncher.main(Unknown Source)

    System properties:

    java.runtime.name=Java(TM) 2 Runtime Environment, Standard Edition
    exe4j.moduleName=C:\Data\Downloads\Windows\zdeskto p_1_0_build_1593_win32.exe
    exe4j.semaphoreName=c:_data_downloads_windows_zdes ktop_1_0_build_1593_win32.exe
    sun.boot.library.path=c:\docume~1\mmoonshi\locals~ 1\temp\e4j31.tmp_dir7091\jre\bin
    java.vm.version=1.5.0_15-b04
    java.vm.vendor=Sun Microsystems Inc.
    java.vendor.url=http://java.sun.com/
    exe4j.consoleCodepage=cp0
    path.separator=;
    java.vm.name=Java HotSpot(TM) Client VM
    file.encoding.pkg=sun.io
    user.country=GB
    sun.os.patch.level=Service Pack 3
    install4j.exeDir=C:\Data\Downloads\Windows\
    java.vm.specification.name=Java Virtual Machine Specification
    user.dir=C:\DOCUME~1\mmoonshi\LOCALS~1\Temp\e4j31. tmp_dir7091
    java.runtime.version=1.5.0_15-b04
    java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironm ent
    java.endorsed.dirs=c:\docume~1\mmoonshi\locals~1\t emp\e4j31.tmp_dir7091\jre\lib\endorsed
    os.arch=x86
    java.io.tmpdir=C:\DOCUME~1\mmoonshi\LOCALS~1\Temp\
    line.separator=

    java.vm.specification.vendor=Sun Microsystems Inc.
    user.variant=
    exe4j.tempDir=C:\DOCUME~1\mmoonshi\LOCALS~1\Temp\e 4j31.tmp_dir7091
    os.name=Windows XP
    proxySet=false
    sun.java2d.noddraw=true
    install4j.noSecondaryProcess=true
    sun.jnu.encoding=Cp1252
    java.library.path=C:\Data\Downloads\Windows;.;C:\W INDOWS\system32;C:\WINDOWS;C:\Program Files\PC Connectivity Solution\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOW S\System32\Wbem;C:\Program Files\ThinkPad\ConnectUtilities;C:\Program Files\Common Files\Lenovo;C:\Program Files\Lenovo\Client Security Solution;C:\PROGRA~1\DISKEE~1\DISKEE~1\;C:\Program Files\WinSCP\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Common Files\SYSTEM\MSMAPI\1033;c:\docume~1\mmoonshi\loca ls~1\temp\e4j31.tmp_dir7091\jre\bin
    java.specification.name=Java Platform API Specification
    java.class.version=49.0
    sun.management.compiler=HotSpot Client Compiler
    exe4j.isInstall4j=true
    os.version=5.1
    user.home=C:\Documents and Settings\mmoonshi
    user.timezone=Asia/Singapore
    java.awt.printerjob=sun.awt.windows.WPrinterJob
    file.encoding=Cp1252
    java.specification.version=1.5
    java.class.path=C:\DOCUME~1\mmoonshi\LOCALS~1\Temp \e4j31.tmp_dir7091\i4jruntime.jar;C:\DOCUME~1\mmoo nshi\LOCALS~1\Temp\e4j31.tmp_dir7091\user.jar;C:\D OCUME~1\mmoonshi\LOCALS~1\Temp\e4j31.tmp_dir7091\p latform.zip;
    user.name=mmoonshi
    java.vm.specification.version=1.0
    java.home=c:\docume~1\mmoonshi\locals~1\temp\e4j31 .tmp_dir7091\jre
    sun.arch.data.model=32
    exe4j.launchName=C:\Data\Downloads\Windows\zdeskto p_1_0_build_1593_win32.exe
    user.language=en_US
    java.specification.vendor=Sun Microsystems Inc.
    awt.toolkit=sun.awt.windows.WToolkit
    java.vm.info=mixed mode
    exe4j.unextractedPosition=25671868
    java.version=1.5.0_15
    java.ext.dirs=c:\docume~1\mmoonshi\locals~1\temp\e 4j31.tmp_dir7091\jre\lib\ext
    sun.boot.class.path=c:\docume~1\mmoonshi\locals~1\ temp\e4j31.tmp_dir7091\jre\lib\rt.jar;c:\docume~1\ mmoonshi\locals~1\temp\e4j31.tmp_dir7091\jre\lib\i 18n.jar;c:\docume~1\mmoonshi\locals~1\temp\e4j31.t mp_dir7091\jre\lib\sunrsasign.jar;c:\docume~1\mmoo nshi\locals~1\temp\e4j31.tmp_dir7091\jre\lib\jsse. jar;c:\docume~1\mmoonshi\locals~1\temp\e4j31.tmp_d ir7091\jre\lib\jce.jar;c:\docume~1\mmoonshi\locals ~1\temp\e4j31.tmp_dir7091\jre\lib\charsets.jar;c:\ docume~1\mmoonshi\locals~1\temp\e4j31.tmp_dir7091\ jre\classes
    install4j.appDir=C:\Documents and Settings\mmoonshi\Local Settings\Temp\
    java.vendor=Sun Microsystems Inc.
    file.separator=\
    java.vendor.url.bug=http://java.sun.com/cgi-bin/bugreport.cgi
    sun.io.unicode.encoding=UnicodeLittle
    sun.cpu.endian=little
    sun.desktop=windows
    sun.cpu.isalist=pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86

    Does someone knows what's going on and what can I do to recover my emails and get zdesktop working again? I appreciate any tips or assistance.

    Sincerely,
    Moonshi

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