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  #1 (permalink)  
Old 04-22-2009, 09:49 AM
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Posts: 4
Default Installation probelms with Windows XP

Clipboard01.jpg

Clipboard02.jpg

zdesktop.log

I have included screen shots of the problems, with failed to inject zimbra and can not connect to zimbra desktop server is there any fix for this, i included my out log thanks
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Old 04-22-2009, 01:46 PM
Zimbra Employee
 
Posts: 55
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It looks like there is a problem with the localconfig.xml file,
have you edited that file?
Code:
Caused by: org.dom4j.DocumentException: Error on line 23 of document file:///C:/Documents%20and%20Settings/Andy%20&%20Charlie/Local%20Settings/Application%20Data/Zimbra/zdesktop/conf/localconfig.xml : The entity name must immediately follow the '&' in the entity reference. Nested exception: The entity name must immediately follow the '&' in the entity reference.
Can you post it?
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Old 04-22-2009, 02:20 PM
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localconfig.zip

I have not edited this file at all. I have included it in a zip. Thanks for taking a look at it
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Old 04-22-2009, 02:24 PM
Zimbra Employee
 
Posts: 55
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it looks like, the "&"in the path is the cause of the problem
Code:
   <value>C:\Documents and Settings\Andy & Charlie\Local Settings\Application Data\Zimbra\zdesktop/jetty</value>
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Old 04-23-2009, 05:46 AM
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is there anything I can do about this other then formatting my machine?
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Old 04-23-2009, 10:08 AM
Zimbra Employee
 
Posts: 831
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I have opened a bug for this: Bug 37459 &ndash; need to escape special chars in localhost.xml

For now, you can uninstall ZD and reinstall it under C:\Program Files or other folders you like. (just don't use the default suggested location)
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Old 04-23-2009, 12:57 PM
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thanks i'll try that
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Old 07-13-2009, 10:08 AM
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Posts: 6
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try to install it again from the beginning and i am sure that it will fix your problem...
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