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Thread: smtp error when i try to install zimbra

  1. #1
    joparis is offline Starter Member
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    Default smtp error when i try to install zimbra

    hello
    when trying zimbra configuration, after filling alll fields and having confirmed, i have this message shown in red at the top of the configuration popup :
    "service.FAILURE: system failure: SMTP connect failure"

    i tried many things without succeeding although my provider 'free.fr) uses zimbra as the online webmail display.

    thanks for helpingme.

    best regards.

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
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    Welcome to the forums

    Are you using the server version or the desktop client ? Have you contacted free.fr for support ?

  3. #3
    joparis is offline Starter Member
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    thank you uxbod

    i want to use the desktop version, that's where i get problems for the installation. The free.fr support tells that for they only use the server version for their customers (it works) , the fact to choose to have the desktop version is the choice of the customer and their support is not done for that, so i have to find the bug.
    anyway i uninstalled zimbra desktop until i find the way to get it installed normally in a forum. thank you.
    jo.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by joparis View Post
    thank you uxbod

    i want to use the desktop version, that's where i get problems for the installation. The free.fr support tells that for they only use the server version for their customers (it works) , the fact to choose to have the desktop version is the choice of the customer and their support is not done for that, so i have to find the bug.
    anyway i uninstalled zimbra desktop until i find the way to get it installed normally in a forum. thank you.
    jo.
    I believe that currently the only access to the Zimbra beta at free.fr is via the AJAX webmail interface (my ISP is also free.fr).
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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