[SOLVED] Upgraded to Prism asking for URL

[nvrpunk]

Is there a one shot fix for this?

Zimbra Desktop was persistent with a pop up every ten minutes "Highly Recommending" I upgrade.

Now it's broke, seriously, great joke but it's not April 1st quite.


Here's all my pertinent info:

Platform : Windows 7 Beta 7057 64bit Ultimate (had no issues until upgrade)

Directory: C:\Program Files (x86)\Zimbra\zdesktop.webapp


Mode LastWriteTime Length Name
---- ------------- ------ ----
d---- 3/28/2009 3:31 PM icons
-a--- 3/23/2009 11:07 PM 47 override.ini
-a--- 3/23/2009 11:07 PM 5086 splash.gif
-a--- 3/23/2009 11:07 PM 434 splash.html
-a--- 3/28/2009 3:32 PM 278 webapp.ini
-a--- 3/23/2009 11:07 PM 5619 webapp.js


Directory: C:\Program Files (x86)\Zimbra\profile


Mode LastWriteTime Length Name
---- ------------- ------ ----
d---- 3/28/2009 3:31 PM extensions
-a--- 3/28/2009 3:32 PM 0 .autoreg
-a--- 3/28/2009 3:32 PM 207 compatibility.ini
-a--- 3/28/2009 3:32 PM 133825 compreg.dat
-a--- 3/28/2009 3:32 PM 234 extensions.cache
-a--- 3/28/2009 3:32 PM 291 extensions.ini
-a--- 3/28/2009 3:32 PM 3677 extensions.rdf
-a--- 3/28/2009 3:32 PM 2048 permissions.sqlite
-a--- 3/28/2009 3:32 PM 809 prefs.js
-a--- 3/28/2009 3:32 PM 141 user.js
-a--- 3/28/2009 3:32 PM 1171342 XPC.mfl
-a--- 3/28/2009 3:32 PM 99195 xpti.dat


I don't want to lose my mail, obviously.

It doesn't matter if I used the link or startup zdesktop.exe from explorer.

[jmhe]

Currently ZD can't not be installed under %PROGRAMFILES% : Yahoo! Zimbra Desktop - Zimbra :: Wiki, known issues (3).

Here is the workaround:

1) stop ZD service (Administrative Tools->Service->Yahoo! Zimbra Desktop Service->stop

2) backup these 3 folders: derby, index and store

3) uninstall ZD completely.

4) rerun ZD installer and install it at suggested default location: /Users/<user name>/AppData/..."

5) after successful installation, stop ZD service again

6) copy over those 3 folders you have backed up earlier, overwriting the ones at new installation location.

7) start ZD

Originally Posted by nvrpunk

Is there a one shot fix for this?

Zimbra Desktop was persistent with a pop up every ten minutes "Highly Recommending" I upgrade.

Now it's broke, seriously, great joke but it's not April 1st quite.


Here's all my pertinent info:

Platform : Windows 7 Beta 7057 64bit Ultimate (had no issues until upgrade)

Directory: C:\Program Files (x86)\Zimbra\zdesktop.webapp


Mode LastWriteTime Length Name
---- ------------- ------ ----
d---- 3/28/2009 3:31 PM icons
-a--- 3/23/2009 11:07 PM 47 override.ini
-a--- 3/23/2009 11:07 PM 5086 splash.gif
-a--- 3/23/2009 11:07 PM 434 splash.html
-a--- 3/28/2009 3:32 PM 278 webapp.ini
-a--- 3/23/2009 11:07 PM 5619 webapp.js


Directory: C:\Program Files (x86)\Zimbra\profile


Mode LastWriteTime Length Name
---- ------------- ------ ----
d---- 3/28/2009 3:31 PM extensions
-a--- 3/28/2009 3:32 PM 0 .autoreg
-a--- 3/28/2009 3:32 PM 207 compatibility.ini
-a--- 3/28/2009 3:32 PM 133825 compreg.dat
-a--- 3/28/2009 3:32 PM 234 extensions.cache
-a--- 3/28/2009 3:32 PM 291 extensions.ini
-a--- 3/28/2009 3:32 PM 3677 extensions.rdf
-a--- 3/28/2009 3:32 PM 2048 permissions.sqlite
-a--- 3/28/2009 3:32 PM 809 prefs.js
-a--- 3/28/2009 3:32 PM 141 user.js
-a--- 3/28/2009 3:32 PM 1171342 XPC.mfl
-a--- 3/28/2009 3:32 PM 99195 xpti.dat


I don't want to lose my mail, obviously.

It doesn't matter if I used the link or startup zdesktop.exe from explorer.

[nvrpunk]

It can either be run as administrator or you can change ownership of the files and subfolders (this is what I did).

This solved the issue, however, frankly I was quite annoyed that a program was insistent that I update it only to have a newer version that had issues with file permissions and where the installer didn't put files in the USER folder that needed user permissions. I understand things have to be pointed to properly to ensure it works, however, seeing that this time wasn't taken is disappointing.

Also, I think installing it in a different folder to get around permissions and defeat the OS's directory structure (it's the way it is for a reason) is stupid.

[gabe58]

I'm getting this error. Will an 'Remove' and the Reinstallation work? Or will this issue persist?