I cannot uninstall the program through Add/Remove Programs

[NewtonAnto]

I have install the upgrade zimbra desktop beta 10 after don't run the program, i don't remove through ad/remove programs. HELP

[uxbod]

Welcome to the forums

Please expand on what your issue is as I don't really understand

[NewtonAnto]

Hi,
after install upgrade zimbra desktop 9.0 to 10 the program don't restart.
then i have remove the programm with add/remove install in control panel SO Window Xp but don't remove the programma i don't understand why????
since i don't remove this version i don't reinstall the last
I find post in this forum but the reply it's not correct because the location uninstall manually program to delete the folder in c:/zimbra but it's no the correct folder.
Help me and please don't see my english thank's

[jmhe]

you have XP SP2 or SP3?

also, can you attach log/zdesktop.log here?

[SensYB]

Hi,

I have the same problem. My PC run XP SP3. Here my log.

Thanks.

Yvan

[jmhe]

can you try to reinstall it at the same location? backup these folders first, just in case something goes wrong during re-install and you may lose your emails:

derby, store, index

and this is the last restort: http://wiki.zimbra.com/index.php?tit...do_I_do_now.3F

[jmhe]

also, for XP SP3 users, please take a look at this comment. the fix mentioned here may apply you:

http://www.zimbra.com/forums/error-r...tml#post127140

[SensYB]

Hi,

My account being IMAP, I finaly deleted the directory Zimbra and proced with a new installation. It's probably not perfect for Windows registry but now it's working!

Yvan