[SOLVED] Not in GZIP format

[antikmakler]

Hello,

have here a problem on a Ubuntu server with GZIP.
Where the error wuss I looking for?
If I Zimbra Desktop with Zimbra Collaboration Suite 5.0.13 GA
syncronisieren wants all mail folders are empty?

my English is not very good :-)

Server
-------------------------------
Ubuntu 8.04 LTS
Kernel 2.6.18-028stab060.2
Zimbra Collaboration Suite 5.0.13 GA Release

Desktop
--------------------------------
Product name:    Zimbra Desktop
Product version: 1.0
Build ID:        1482
Release type:    RC1
OS Platform:     Linux i386 2.6.27-9-generic  / Ubuntu 8.10 
Time of event:   2009-02-14 10:08:24
Error type:      Not in GZIP format
Item ID:         0
Error summary:   document sync failed

Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
----------------------------------------------------------------------------

java.io.IOException: Not in GZIP format
        at java.util.zip.GZIPInputStream.readHeader(Unknown Source)
        at java.util.zip.GZIPInputStream.<init>(Unknown Source)
        at java.util.zip.GZIPInputStream.<init>(Unknown Source)
        at com.zimbra.cs.mailbox.InitialSync.syncDocument(InitialSync.java:1309)
        at com.zimbra.cs.mailbox.InitialSync.syncAllDocumentsInFolder(InitialSync.java:1204)
        at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:364)
        at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:394)
        at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:377)
        at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:384)
        at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:171)
        at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:154)
        at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:180)
        at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:140)
        at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:121)
        at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:436)
        at java.util.TimerThread.mainLoop(Unknown Source)
        at java.util.TimerThread.run(Unknown Source)

----------------------------------------------------------------------------

Thanks
Lucien
AntikMakler

[jjzhuang]

The thread is marked "solved". How is it "solved"?

[antikmakler]

The error was a defective deb package.
The fault lay not with Zimbra.

Lucien
AntikMakler.de

[Petit_Scarabée]

Hello

I've the same error.
Server Config :
Debian 5 + ZCS 6.0.6

Notebook config :
Ubuntu 10.04 + ZDesktop 2

IMAP/IMAPS connexion are available with IMAP account but with Zimbra account, ZDesktop send me :

Not in GZIP format Exception:

com.zimbra.common.service.ServiceException: system failure: TarInputStream
ExceptionId:sync-mbox-user@domain.com:1275828871507:88abe5185c3f65f4
Code:service.FAILURE
	at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248)
	at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTgz(InitialSync.java:1052)
	at com.zimbra.cs.mailbox.InitialSync.syncMessages(InitialSync.java:959)
	at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:441)
	at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:323)
	at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:397)
	at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:382)
	at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:387)
	at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:198)
	at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:182)
	at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:171)
	at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:109)
	at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMailbox.java:90)
	at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:255)
	at java.util.TimerThread.mainLoop(Unknown Source)
	at java.util.TimerThread.run(Unknown Source)
Caused by: java.io.IOException: Not in GZIP format
	at java.util.zip.GZIPInputStream.readHeader(Unknown Source)
	at java.util.zip.GZIPInputStream.(Unknown Source)
	at java.util.zip.GZIPInputStream.(Unknown Source)
	at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTgz(InitialSync.java:1014)
	... 14 more

Thanks to help me, i have no idea...

[dywang]

Did you block attachment downloading for this account ?

[khchong]

I am also having the same error, here is my error message. May i know how to solve this problem?

Failure communicating with remote server. Please try again later.
(debug info)
Not in GZIP format Exception:

com.zimbra.common.service.ServiceException: system failure: TarInputStream
ExceptionId:sync-mbox-may@audienceasia.com:1315451890516:d4e6d34e5b76f87 9
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1055)
at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini tialSync.java:948)
at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:408)
at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:356)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:256)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:302)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:302)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:203)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:187)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:189)
at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:121)
at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMa ilbox.java:102)
at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:257)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Caused by: java.io.IOException: Not in GZIP format
at java.util.zip.GZIPInputStream.readHeader(GZIPInput Stream.java:143)
at java.util.zip.GZIPInputStream.(GZIPInputStream.jav a:58)
at java.util.zip.GZIPInputStream.(GZIPInputStream.jav a:67)
at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1006)
... 14 more