Mac - updated desktop "loading" never finishes

[charlie98]

Originally Posted by jmhe

Please help us to collect one more important information on your mac:
- run Mail.app (from spotlight), setup an account if you have not done so.
- go to Mail->Preferences->General

What's the value of the "Default email reader" field ? Thanks.

Microsoft Entourage.

Taking that as a hint I changed it to Zimbra, restarted Zimbra and it actually started.

[jmhe]

So after the change, ZD started and runs okay now? Are you seeing any other issues?

[charlie98]

So far I have had minimal usage but all my data is there and I am able to create and send e-mails.

My biggest issue, unrelated to this, is my attempt to build a server. Now I know why I hired server people as opposed to doing it myself.

Zimbra has provided excellent customer service regarding my Mac loading issue,

thanks

[jmhe]

You are welcome. We've logged a bug for this issue (Bug 35109 – js exception on Mac when default mailer set to be MS Entourage), which should be fixed in next release. Thanks.