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  #1 (permalink)  
Old 12-08-2008, 04:46 PM
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Posts: 3
Unhappy installation help

Altough I searched the related threads, I could not find a solid answer-solution for my problem.
During installation I receive the zinclet error and when I try to start the program, it gives the below error message;
Couldn't access Yahoo! Zimbra Desktop server. If issue persists after reinstall, please check logs for errors and report to http://www.zimbra.com/forums/zimbra-desktop
I installed a couple of times but no progress and my system is xp sp3. Any advices will be welcomed. Regards....
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Old 12-08-2008, 07:59 PM
Zimbra Employee
 
Posts: 1,666
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could you take a look at <install>/log/zdesktop.out file and zdesktop.log file? if you see something that looks like an error please attach here.
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  #3 (permalink)  
Old 12-09-2008, 02:34 PM
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Posts: 3
Default log file

Thanks for support.
Log file includes the following lines which does not lecture me much;
ERROR: Unknown condition: Settings\Ari\Local
ERROR: Unknown condition: Settings\Application
ERROR: Unknown condition: Data\Zimbra\zdesktop/jetty
0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
438 INFO [main] log - jetty-6.1.5
609 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.
Zimbra server process is running as uid=-1 euid=-1 gid=-1 egid=-1
1406 INFO [main] security - keystore not present

Any suggestion? Thanks and very best regards
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  #4 (permalink)  
Old 12-10-2008, 06:17 PM
Zimbra Employee
 
Posts: 627
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can you upload .install4j/installation.log?
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  #5 (permalink)  
Old 12-11-2008, 01:01 AM
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Posts: 3
Default Thanks

Thanks for intererest.
As the file is more than 2 mb, I uploaded the file to the below link,
2shared - download installation.log

Thanks for time....
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  #6 (permalink)  
Old 12-12-2008, 02:43 AM
Zimbra Employee
 
Posts: 627
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can you run firefox and point it to http : // localhost:7633/ ? are you able to login this way?
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