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  #1 (permalink)  
Old 10-14-2008, 05:14 AM
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Posts: 2
Default Starting New Zimbra Desktop

Installation went fine with no errors, setup my account and this is the error I am seeing:

Javascript Application

Couldn't access Yahoo! Zimbra Desktop server. If issue persists after reinstall, please check logs for errors and reports to Zimbra Desktop - Zimbra - Forums.

I have uninstalled completely and then reinstalled and am still seeing the same error. I am not able to even get back to the setup page...

Thanks,
Wendy
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  #2 (permalink)  
Old 10-14-2008, 09:55 PM
Zimbra Employee
 
Posts: 1,688
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could you provide both zdesktop.out and zdesktop.log under <install>/log?
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  #3 (permalink)  
Old 11-06-2008, 01:33 PM
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Default Attached logs

Hi I've attached my logs - I have the same issue on my Mac OSX 10.5 machine
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File Type: zip zdesktop_logs.zip (1.5 KB, 7 views)
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  #4 (permalink)  
Old 11-06-2008, 10:17 PM
Zimbra Employee
 
Posts: 1,688
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interesting. the log shows there's simply nothing wrong. are you sure you don't have something like a private firewall?
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  #5 (permalink)  
Old 11-07-2008, 08:01 AM
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Nope no firewall (the Mac firewall is set to allow all connections)

Is there anything I should remove after the uninstall (removed all local cached content) to ensure it's completely cleaned, before re-installing?
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  #6 (permalink)  
Old 11-10-2008, 06:37 AM
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Posts: 9
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Unable to start Zimbra Desktop on OSX 10.5.5

lock at this as well
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