Error: Service error. Please check your server settings; verify your email address...

[Limeyface]

Hi,

Just install ZD 0.9 on ubuntu 8.04. Installed fine.

Now getting the following error when trying to set up a gmail account using IMAP:

Service error. Please check your server settings; verify your email address, password or IMAP access (if required).

FYI, I have IMAP access working on Thunderbird and Outlook (on my XP machine), so it's not a gmail account setting. Have entered the login information multiple times, so it's not that either.....

Thoughts?

[jjzhuang]

you probably typed something wrong. double check your smtp settings. if it still doesn't work, send us a screenshot of the setup page.

[hfschwing]

I have a very similar problem and posted it as well(a few posts earlier than yours referencing the web/mail hosting company -Dreamhost- as I thought that was the problem). I have triple checked my input and it is not a typo(used cut and paste from the working Thunderbird account).

[Limeyface]

Originally Posted by jjzhuang

you probably typed something wrong. double check your smtp settings. if it still doesn't work, send us a screenshot of the setup page.

jjzhuang - I have checked, double-ckecked and triple checked. I haven't.

How does one send you a screenshot? I have two zipped and ready to send.

[Limeyface]

Originally Posted by hfschwing

I have a very similar problem and posted it as well(a few posts earlier than yours referencing the web/mail hosting company -Dreamhost- as I thought that was the problem). I have triple checked my input and it is not a typo(used cut and paste from the working Thunderbird account).

I'll let you know when I get a fix.

[jjzhuang]

You can send as email attachment to me.

[plal]

i believe i have found the fix, at least for imap type - select the ssl for both incoming and outgoing mail. this problem wasn't in build 1083 but appeared when i upgraded to 1278 today. hope it helps.

[hfschwing]

Using ssl both ways fixes the problem for me. Thanks. I guess there is still something wrong with the current build though.

[ussini]

I to am get the "service error" message, but only intermittently & only for my yahoo accounts (for which SSL is not an option in the account setting). Any ideas?

[kvorion]

I am getting the same error when I try to configure my department email ID using imap. I am sure I am not entering any incorrect values.