Couldn't load XPCOM.

[kevinpaz]

After a linux install attempting to run results in this error when launching from shell:

Couldn't load XPCOM.


Here's the log entries:

[xx@sparky log]$ cat zdesktop.err
Zimbra server process is running as uid=500 euid=500 gid=500 egid=500
[xx@sparky log]$ cat zdesktop.out
0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
1170 INFO [main] log - jetty-6.1.5
1903 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.



Any ideas? This is a fedora 9 x86_64 install.

[jjzhuang]

we don't officially support 64bit linux yet. however that said some users have found workarounds to make it run.

[kevinpaz]

Any chance someone can post the work-arounds? googling for almost an hour led me pretty much nowhere....

[Russianspi]

I know that it is a few months late, but I'm on the 64 bit Alpha 1 of Jaunty Jackalope (Ubuntu 9.04), and I found a solution to the problem. I haven't tried yet to get prism working, but I followed the instructions here and I have the server portion (the important part) working. Once you have performed the change described there, just go to your Zimbra Desktop directory and do

./zdesktop start

Then you just need to go to http://localhost:7633/zimbra/desktop/login.jsp with your browser and it should work.

Update: Got prism working. That was the easiest part of the whole deal. I just did a

sudo aptitude install prism

and then changed my desktop shortcut to use the version of prism that I just installed (change everything in the first set of "quotes" (ending in prism") to "prism" (without the quotes) and you should be all set.

Update: OK, just kidding about the prism part. It's harder than I thought. I think I could figure it out, but I don't want to waste all day on it. The first part still works...

[McMac]

You write

I have the server portion (the important part) working

Me, trying to install get stuck here:

Checking for prerequisites...
FOUND: NPTL
FOUND: sudo-1.6.9p17-1ubuntu3
FOUND: libidn11-1.10-3
FOUND: fetchmail-6.3.9~rc2-4ubuntu1
MISSING: libgmp3
FOUND: libxml2-2.6.32.dfsg-5ubuntu3
FOUND: libstdc++6-4.3.3-5ubuntu1
FOUND: openssl-0.9.8g-15ubuntu1
MISSING: libltdl3
Checking for suggested prerequisites...

###ERROR###

One or more prerequisite packages are missing.
Please install them before running this installer.

Installation cancelled.

What was your fix/workaround to this?

Thx.

[btriem]

When I got that error I installed gtk2.i586 and then Christmas came early.

[joel.franco]

Originally Posted by Russianspi

I know that it is a few months late, but I'm on the 64 bit Alpha 1 of Jaunty Jackalope (Ubuntu 9.04), and I found a solution to the problem. I haven't tried yet to get prism working, but I followed the instructions here and I have the server portion (the important part) working. Once you have performed the change described there, just go to your Zimbra Desktop directory and do

./zdesktop start

Then you just need to go to http://localhost:7633/zimbra/desktop/login.jsp with your browser and it should work.

Update: Got prism working. That was the easiest part of the whole deal. I just did a

sudo aptitude install prism

and then changed my desktop shortcut to use the version of prism that I just installed (change everything in the first set of "quotes" (ending in prism") to "prism" (without the quotes) and you should be all set.

Update: OK, just kidding about the prism part. It's harder than I thought. I think I could figure it out, but I don't want to waste all day on it. The first part still works...

Hi,

I've updated my Debian 64 yesterday to the testing version, and since then my ZCS do not work anymore: i just click the desktop icon and it simply do not run. Investigating the problem, i found that when the zdesktop/linux/prism/zdclient is run, it returns: Couldn't load XPCOM.

I don't know which package that my last upgrade changed that my ZCS do not work anymore, and i can't back again.

Can someone suggest any procedure to it work again?

The "server" portion of code works, because i run zdestop start and i see the 7633 port open and network traffic, but i can't connect with an common browser, because it fails with invalid authentication or something like that.

[cato_maior]

In case it's still of interest to a poor soul :

For Debian testing (squeeze) on amd64, I installed nearly all of the ia32-libs-* packages. When I got the XPCOM error, I installed the last one that I was still lacking: ia32-libs-gtk. Et voilà... :-)

I did not install any prism package.

[tuanta]

The main reason, I think, is: there are some necessary libraries missing.

I fixed this issue, so simple: install the xulrunner 32bit package and its dependencies.

On my Fedora 13 64bit laptop: yum install xulrunner.i686

[nine6]

Originally Posted by tuanta

The main reason, I think, is: there are some necessary libraries missing.

you are right. the problem is in the LD_LIBRARY_PATH environment variable in which misses the path to /usr/lib. Add this path to the variable and everything should work.

I have found the solution here Solution to error "Couldn't load XPCOM" (SOLVED)