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Thread: Cant connect to any server

  1. #1
    faulpaul is offline Senior Member
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    Default Cant connect to any server

    Hi,

    I have a strange error.
    I have used Zimbra Desktop on my RHEL 5 maschien, and its working great.
    However, it does not work on Fedora 9.
    I can install it and start it, but when I try to configure an account, it fails to connect.

    Connection failed. Please verify your server and port settings.

    This happends regarless if I use IMAP, POP3 or Zimbra accounts.
    Any ideas what that could be?

    Cheers,
    Paul

  2. #2
    jjzhuang is offline Zimbra Employee
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    could you check logs under <install>/log?

    could you try restarting the background service?

  3. #3
    faulpaul is offline Senior Member
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    Here are the logs:

    ----------------------------------------------------------------
    2008-09-22 13:54:14.441 GMT:
    Booting Derby version The Apache Software Foundation - Apache Derby - 10.3.3.0 - (652961): instance c013800d-011c-8a56-c447-0000039de0e8
    on database directory /home/$username/zimbra/zdesktop/derby

    Database Class Loader started - derby.database.classpath=''
    2008-09-22 15:54:16,991 WARN [main] [] misc - LC.get(debug_calendar_allow_non_display_alarms) was null, returning empty string
    2008-09-22 15:54:16,992 WARN [main] [] misc - LC.get(debug_calendar_allow_organizer_specified_al arms) was null, returning empty string
    2008-09-22 15:54:16,992 WARN [main] [] misc - LC.get(debug_calendar_force_utc) was null, returning empty string
    2008-09-22 15:54:16,992 WARN [main] [] misc - LC.get(debug_validate_outgoing_icalendar) was null, returning empty string
    2008-09-22 15:54:16,992 WARN [main] [] misc - LC.get(debug_disable_conversation) was null, returning empty string
    2008-09-22 15:54:16,992 WARN [main] [] misc - LC.get(debug_disable_filter) was null, returning empty string
    2008-09-22 15:54:16,992 WARN [main] [] misc - LC.get(debug_disable_message_analysis) was null, returning empty string
    2008-09-22 15:54:16,992 WARN [main] [] misc - LC.get(debug_disable_mime_part_extraction) was null, returning empty string
    2008-09-22 15:54:16,992 WARN [main] [] misc - LC.get(debug_disable_indexing) was null, returning empty string
    2008-09-22 15:54:16,993 WARN [main] [] misc - LC.get(debug_disable_objects) was null, returning empty string
    2008-09-22 15:54:16,993 WARN [main] [] misc - LC.get(debug_disable_indexing_attachments_separate ly) was null, returning empty string
    2008-09-22 15:54:16,993 WARN [main] [] misc - LC.get(debug_disable_indexing_attachments_together ) was null, returning empty string
    2008-09-22 15:54:16,993 WARN [main] [] misc - LC.get(debug_disable_redolog_fsync) was null, returning empty string
    2008-09-22 15:54:16,993 WARN [main] [] misc - LC.get(debug_disable_message_store_fsync) was null, returning empty string
    2008-09-22 15:54:16,994 WARN [main] [] misc - LC.get(debug_disable_calendar_resource_permission_ denied_reply) was null, returning empty string
    2008-09-22 15:54:16,994 WARN [main] [] misc - LC.get(debug_check_mailbox_cache_consistency) was null, returning empty string
    2008-09-22 15:54:17,455 DEBUG [main] [] offline - Loading 5 folder mappings for service 'yahoo.com'
    2008-09-22 15:54:17,456 DEBUG [main] [] offline - Loading 19 folder mappings for service 'gmail.com'
    2008-09-22 15:54:17,456 DEBUG [main] [] offline - Loading 3 folder mappings for service 'aol.com'
    2008-09-22 15:54:17,456 DEBUG [main] [] offline - Loading 7 folder mappings for service '.msexchange'
    2008-09-22 15:54:22,178 INFO [main] [] log - No Transaction manager found - if your webapp requires one, please configure one.
    2008-09-22 15:54:22,605 INFO [main] [] log - Opened /home/$username/zimbra/zdesktop/jetty/logs/access_log.2008-09-22
    2008-09-22 15:54:22,613 INFO [main] [] log - Started SelectChannelConnector@localhost:7633
    2008-09-22 15:56:02,210 DEBUG [btpool0-5] [name=zimbra;ip=127.0.0.1;] request - <AuthRequest xmlns="urn:zimbraAccount"><account by="name">$username@mailserver.com</account><password>$password</password></AuthRequest>
    Zimbra server process is running as uid=500 euid=500 gid=501 egid=501
    0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
    511 INFO [main] log - jetty-6.1.5
    794 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.

  4. #4
    faulpaul is offline Senior Member
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    It works when I use the IP instead of the server name...

    Im so happy to have my ZDC back...

  5. #5
    jjzhuang is offline Zimbra Employee
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    It sounds like some kind of weird dns caching issue on linux.

  6. #6
    faulpaul is offline Senior Member
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    Can I do something to get this resolved?

  7. #7
    jjzhuang is offline Zimbra Employee
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    not sure. you could try restarting the desktop server.

  8. #8
    plal is offline Member
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    i believe i have found the fix, at least for imap type - select the ssl for both incoming and outgoing mail. this problem wasn't in build 1083 but appeared when i upgraded to 1278 today. hope it helps.

  9. #9
    faulpaul is offline Senior Member
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    Thanks for your help, but SSL encrypion does not help in my case

  10. #10
    plal is offline Member
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    when creating a new account, choose 'other/pop/imap account' & also try enabling 'username and password required for sending mail'

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