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Thread: [SOLVED] Desktop gives error on startup

  1. #1
    jrefl5 is offline Advanced Member
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    Default [SOLVED] Desktop gives error on startup

    After installing zimbradesktop on XP Pro, SP 2 as administrator. when starting as a "user" we see an error referencing "prizim".

    Does zimbradesktop require administrator access under XP, or must some component be installed as a user?

  2. #2
    Lynner's Avatar
    Lynner is offline Partner (VAR/HSP)
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    Have you tried reinstalling it as the "User" and checking to see if that fixes the issue.
    Eric J Lynner
    Dynamic Business Solutions

    “Computers are good at following instructions, but not at reading your mind.”
    – Donald Knuth

  3. #3
    jrefl5 is offline Advanced Member
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    User does not have install rights. on the system.
    We have some users that will click on anything spyware, addware, and worse.

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    Lynner's Avatar
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    Can you add rights quick install it and then revoke the rights again? Granted its kind of a hoeky way of doing it but really its all I can think of...
    Eric J Lynner
    Dynamic Business Solutions

    “Computers are good at following instructions, but not at reading your mind.”
    – Donald Knuth

  5. #5
    jjzhuang is offline Zimbra Employee
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    currently we don't support multi-user environment. the product is limited to personal laptop or desktop.

    there are RFEs filed to add multi-user support later on.

  6. #6
    jrefl5 is offline Advanced Member
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    Default single user

    So is there a workaround that does not require the user to have Admin rights at all times?

    I can give the user Admin rights while doing the install, and then revoke them afterwards but will they continue to need them to use ZimbraDesktop?

    I only want a single user on a given PC to be the Desktop user, but that user is not the PC's administrator, remember we are talking about a Windows pc with all of XPs security problems, and I'm at a site with a few of the "luser" types but they must have access to the PC anyway

  7. #7
    Lynner's Avatar
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    I am gonna test your question and I will get back to you with your answer
    Eric J Lynner
    Dynamic Business Solutions

    “Computers are good at following instructions, but not at reading your mind.”
    – Donald Knuth

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    Lynner's Avatar
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    Default It Works

    Quote Originally Posted by Lynner View Post
    I am gonna test your question and I will get back to you with your answer
    Here is your answer. It works I added my tester user to the administrator group logged in downloaded installed ZDB re-logged back in as administrator and then removed tester from the admin group. Logged back in as tester (a lot of logging in and out ) started Zimbra Desktop with no issues.
    Eric J Lynner
    Dynamic Business Solutions

    “Computers are good at following instructions, but not at reading your mind.”
    – Donald Knuth

  9. #9
    jrefl5 is offline Advanced Member
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    Quote Originally Posted by Lynner View Post
    Here is your answer. It works I added my tester user to the administrator group logged in downloaded installed ZDB re-logged back in as administrator and then removed tester from the admin group. Logged back in as tester (a lot of logging in and out ) started Zimbra Desktop with no issues.
    OK I'll test it also in AM

    Thanks

  10. #10
    jrefl5 is offline Advanced Member
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    Default Solved

    That appears to be the workaround that will do the job.

    Thanks

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