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  #1 (permalink)  
Old 05-24-2008, 11:53 AM
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Unhappy Installing Zimbra desktop on Mac OS X

I've been trying to install Zimbra desktop on my ibook since yesterday. Each time I download the program and install it, I get an error stating 'zimlets couldn't be installed. some components may be missing' but the icon is on the desktop. When I click on the desktop icon, nothing happens.

I've installed, uninstalled and reinstalled several times. What am I missing?

I'd appreciate any help at all.

Coop
Running an iBook G4, v 10.4.11, 1.42 GHz, with 21GB of available memory.
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  #2 (permalink)  
Old 05-27-2008, 08:28 AM
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Posts: 1
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Quote:
Originally Posted by KSCooper902 View Post
I've been trying to install Zimbra desktop on my ibook since yesterday. Each time I download the program and install it, I get an error stating 'zimlets couldn't be installed. some components may be missing' but the icon is on the desktop. When I click on the desktop icon, nothing happens.

I've installed, uninstalled and reinstalled several times. What am I missing?

I'd appreciate any help at all.

Coop
Running an iBook G4, v 10.4.11, 1.42 GHz, with 21GB of available memory.
Apparently even though the Zimbra Desktop uses Java it will not work on PowerPC based Macs like your iBook (and my PowerBook), that is this is a known problem documented in bug number 15187 (which I am not even allowed to read).

Even ignoring that, I have to say the installer is atrociously written.

1. Even if you tell it to install in a specific folder within a user home directory it will still install (or try to) items in /Applications
2. It fails to authenticate itself and therefore fails to install in /Applications
3. It does not work on a PowerPC Mac even though it is using Java
4. It appears to want to store a preference file in an application in /Applications. Applications should NEVER store preferences within themselves they should use the Preferences folder (either a user one or the shared one in /Library).

Note: It is possible to write a Java installer that obeys all of the above, for example PeopleCube's MeetingMaker installer.
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  #3 (permalink)  
Old 07-28-2008, 08:35 AM
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Posts: 2
Default Bug 15187 fixed for installing Desktop client on powerbook Mac ??

Hi,
I just checked bugzilla for bug 15187 and saw that was marked as resolved...However, there also was another note listed:

We have decided not to support PPC, even though it works fine. It's mainly
because of shrinking market size and the cost of supporting another platform.

I don't think it "works fine" since I tried installing it on a powerbook mac and it complains that it only installs on intel based macs...Can someone confirm whether or not this is supported?

Thanks in advance.
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  #4 (permalink)  
Old 07-28-2008, 08:41 AM
Zimbra Consultant & Moderator
 
Posts: 20,316
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Quote:
Originally Posted by apeng View Post
Can someone confirm whether or not this is supported?
I thought you had already quoted the answer, just for posterity...... it's not supported.
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Regards


Bill
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  #5 (permalink)  
Old 07-28-2008, 09:07 AM
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Thanks for the confirmation.
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