connection refused when connecting to localhost:7633

[sturgis]

Hi,
I just installed zimbra desktop.
It worked fine at the begining but it did not sync all my mailboxes because they are to big and I had to go.
Now, when starting it again (even after rebooting my windows machine) I get a connection refused when connecting to localhost 7633, and it does not open.

I run 5.0.2

[jjzhuang]

It sounds like somehow your service is not running. Please check for errors in your logs under <install>/log. Thanks!

[sturgis]

No, it is not that the service is not running.

I explain:
I installed in my laptop. Everything is fine, email starts working while sync. Only problems with zimlets, but I don't care, because even in the webmail running 5.0.2 after migrating, most of they don't work anyway (on port 8080)

Once it has synchronized around 232 Mb of emails then it just dies and looses the connection. If I restart the service and zimbra desktop, blank screen. No connection.

I reinstalled keeping data and blank screen.
I disconnected my antivirus because I realized it was detecting viruses in the zimbra folder. Nothing, same problem.
I reinstalled deleting data, same thing: after 232 Mb dies.

I installed it in another machine with ethernet: same thing.

There is something wrong.

[sturgis]

I post here the logs:
mailbox.log
Synchronizing ok until line 5854. From there on:

java.io.FileNotFoundException: C:\zimbra\zdesktop\store\0\2\msg\4\19156-16881.msg (Access is denied)
	at java.io.RandomAccessFile.open(Native Method)
	at java.io.RandomAccessFile.<init>(Unknown Source)
	at com.zimbra.cs.store.BlobInputStream.openFile(BlobInputStream.java:104)
	at com.zimbra.cs.store.BlobInputStream.read(BlobInputStream.java:210)
	at java.io.SequenceInputStream.read(Unknown Source)
	at java.io.SequenceInputStream.read(Unknown Source)
	at java.io.InputStream.read(Unknown Source)
	at com.zimbra.cs.redolog.logger.FileLogWriter.log(FileLogWriter.java:295)
	at com.zimbra.cs.redolog.RedoLogManager.logOnly(RedoLogManager.java:445)
	at com.zimbra.cs.redolog.RedoLogManager.log(RedoLogManager.java:383)
	at com.zimbra.cs.redolog.op.RedoableOp.log(RedoableOp.java:301)
	at com.zimbra.cs.mailbox.Mailbox.endTransaction(Mailbox.java:5781)
	at com.zimbra.cs.mailbox.Mailbox.addMessageInternal(Mailbox.java:4109)
	at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:3807)
	at com.zimbra.cs.mailbox.InitialSync.saveMessage(InitialSync.java:917)
	at com.zimbra.cs.mailbox.InitialSync.syncMessages(InitialSync.java:805)
	at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:359)
	at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:251)
	at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:320)
	at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:304)
	at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:309)
	at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:156)
	at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:143)
	at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:120)
	at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:107)
	at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:93)
	at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:61)
	at java.util.TimerThread.mainLoop(Unknown Source)
	at java.util.TimerThread.run(Unknown Source)
2008-02-10 10:02:04,122 FATAL [sync-timer-my@email.com] [mid=2;] system - Aborting process
java.io.FileNotFoundException: C:\zimbra\zdesktop\store\0\2\msg\4\19156-16881.msg (Access is denied)
	at java.io.RandomAccessFile.open(Native Method)
	at java.io.RandomAccessFile.<init>(Unknown Source)
	at com.zimbra.cs.store.BlobInputStream.openFile(BlobInputStream.java:104)
	at com.zimbra.cs.store.BlobInputStream.read(BlobInputStream.java:210)
	at java.io.SequenceInputStream.read(Unknown Source)
	at java.io.SequenceInputStream.read(Unknown Source)
	at java.io.InputStream.read(Unknown Source)
	at com.zimbra.cs.redolog.logger.FileLogWriter.log(FileLogWriter.java:295)
	at com.zimbra.cs.redolog.RedoLogManager.logOnly(RedoLogManager.java:445)
	at com.zimbra.cs.redolog.RedoLogManager.log(RedoLogManager.java:383)
	at com.zimbra.cs.redolog.op.RedoableOp.log(RedoableOp.java:301)
	at com.zimbra.cs.mailbox.Mailbox.endTransaction(Mailbox.java:5781)
	at com.zimbra.cs.mailbox.Mailbox.addMessageInternal(Mailbox.java:4109)
	at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:3807)
	at com.zimbra.cs.mailbox.InitialSync.saveMessage(InitialSync.java:917)
	at com.zimbra.cs.mailbox.InitialSync.syncMessages(InitialSync.java:805)
	at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:359)
	at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:251)
	at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:320)
	at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:304)
	at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:309)
	at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:156)
	at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:143)
	at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:120)
	at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:107)
	at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:93)
	at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:61)
	at java.util.TimerThread.mainLoop(Unknown Source)
	at java.util.TimerThread.run(Unknown Source)

zdesktop.out log:

0    INFO  [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
686  INFO  [main] log - jetty-6.1.5
857  INFO  [main] log - No Transaction manager found - if your webapp requires one, please configure one.

zdesktop.err:

Zimbra server process is running as uid=-1 euid=-1 gid=-1 egid=-1

I hope this helps

[jjzhuang]

Interesting. Are you on Vista or XP? The log seems to suggest there's a permission problem. Have you been running always as the same user?

[sturgis]

Originally Posted by jjzhuang

Interesting. Are you on Vista or XP? The log seems to suggest there's a permission problem. Have you been running always as the same user?

I run windows xp
Only one user, myself, the admin.

Same in the other computer.

[sturgis]

May be it has to do with the amount of data?
Did you try to sync more and 1Gb of email plus appointments and contacts?

Maybe data corrupted...

No clues?

[jjzhuang]

Internally many of our zdesktop users have mailboxes between 5GB and 10GB, so we are not unfamiliar with syncing large mailboxes.

Please file a bug with the error log, and we'll investigate. Thanks!

[Dfuller303]

Hi I have the same issue. Did you get it resolved?

thanks

[sturgis]

No, not fixed... so not using zimbra Desktop... a petty indeed.