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  #11 (permalink)  
Old 02-18-2008, 11:51 PM
phoenix phoenix is offline
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Quote:
Originally Posted by sturgis View Post
No, not fixed... so not using zimbra Desktop... a petty indeed.
Did you file a bug report and what's the number?
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Bill
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  #12 (permalink)  
Old 02-19-2008, 12:34 AM
sturgis sturgis is offline
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Quote:
Originally Posted by phoenix View Post
Did you file a bug report and what's the number?
I just did. Sorry I forgot to do that before:

Bug 24806

s t u r g i s

Last edited by phoenix : 02-19-2008 at 12:55 AM.
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  #13 (permalink)  
Old 02-19-2008, 12:51 AM
phoenix phoenix is offline
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Thanks for doing that.
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  #14 (permalink)  
Old 02-19-2008, 02:30 AM
Dfuller303 Dfuller303 is offline
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Thanks Sturgis, I have continued to try. I have successfuly uninstalled and reinstalled zimbra and it works again! During today as I have been doing the initail sync on a large email account this issue occured several times. Each time I just reinstalled! At least the emails already downladed are kept each time! Hopefully the sync will be finished soon and I can see if Zimbra is more stable.

Bill I logged bugas well today. No idea of the number... sorry, I dont even know where to look for it!
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  #15 (permalink)  
Old 04-27-2008, 11:41 AM
kennyja kennyja is offline
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Unhappy Same problem

I am trying to install Zdesktop, and am having the same problem. This is a new install, so is most likely NOT a sync issue as I have not been able to get zdesktop to configure yet. I am running zdesktop on Fedora FC7. Below is a clip from my maillog file. I am a newb to Fedora and Zimbra. Any help would be appreciated.

zdesktop.out
************************************************** ***************************************
0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay
.log) via org.mortbay.log.Slf4jLog
761 INFO [main] log - jetty-6.1.5
1231 INFO [main] log - No Transaction manager found - if your webapp requires o
ne, please configure one.
************************************************** ****************************************

mailbox.log
************************************************** ******************
Zimbra server process is running as uid=500 euid=500 gid=500 egid=500
[Tony@localhost log]$ more zdesktop.out
0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay
.log) via org.mortbay.log.Slf4jLog
761 INFO [main] log - jetty-6.1.5
1231 INFO [main] log - No Transaction manager found - if your webapp requires o
ne, please configure one.
[Tony@localhost log]$ more mailbox.log
2008-04-27 13:14:29,847 WARN [main] [] misc - LC.get(debug_calendar_allow_non_d
isplay_alarms) was null, returning empty string
2008-04-27 13:14:29,848 WARN [main] [] misc - LC.get(debug_calendar_force_utc)
was null, returning empty string
2008-04-27 13:14:29,848 WARN [main] [] misc - LC.get(debug_validate_outgoing_ic
alendar) was null, returning empty string
2008-04-27 13:14:29,849 WARN [main] [] misc - LC.get(debug_disable_conversation
) was null, returning empty string
2008-04-27 13:14:29,849 WARN [main] [] misc - LC.get(debug_disable_filter) was
null, returning empty string
2008-04-27 13:14:29,849 WARN [main] [] misc - LC.get(debug_disable_message_anal
ysis) was null, returning empty string
2008-04-27 13:14:29,849 WARN [main] [] misc - LC.get(debug_disable_mime_part_ex
traction) was null, returning empty string
2008-04-27 13:14:29,849 WARN [main] [] misc - LC.get(debug_disable_indexing) wa
s null, returning empty string
2008-04-27 13:14:29,849 WARN [main] [] misc - LC.get(debug_disable_objects) was
null, returning empty string
2008-04-27 13:14:29,849 WARN [main] [] misc - LC.get(debug_disable_indexing_att
achments_separately) was null, returning empty string
2008-04-27 13:14:29,849 WARN [main] [] misc - LC.get(debug_disable_indexing_att
achments_together) was null, returning empty string
2008-04-27 13:14:29,849 WARN [main] [] misc - LC.get(debug_disable_redolog_fsyn
c) was null, returning empty string
2008-04-27 13:14:29,849 WARN [main] [] misc - LC.get(debug_disable_message_stor
e_fsync) was null, returning empty string
2008-04-27 13:14:33,005 INFO [main] [] log - No Transaction manager found - if
your webapp requires one, please configure one.
2008-04-27 13:14:33,470 INFO [main] [] log - Opened /home/Tony/zimbra/zdesktop/
jetty/logs/access_log.2008-04-27
2008-04-27 13:14:33,482 INFO [main] [] log - Started SelectChannelConnector@loc
alhost:7633
2008-04-27 13:14:33,501 INFO [main] [] log - Started SelectChannelConnector@loc
alhost:7634
2008-04-27 13:14:34,705 WARN [Thread-20] [] misc - checkValue: no attribute inf
o for: zimbraZimletServerIndexRegex
2008-04-27 13:14:34,889 WARN [Thread-23] [] misc - checkValue: no attribute inf
o for: zimbraZimletServerIndexRegex
2008-04-27 13:14:34,889 WARN [Thread-23] [] misc - checkValue: no attribute inf
o for: zimbraZimletHandlerClass
2008-04-27 13:14:35,020 WARN [Thread-24] [] misc - checkValue: no attribute inf
o for: zimbraZimletServerIndexRegex
2008-04-27 13:14:35,020 WARN [Thread-24] [] misc - checkValue: no attribute inf
o for: zimbraZimletHandlerClass
2008-04-27 13:14:35,149 WARN [Thread-25] [] misc - checkValue: no attribute inf
o for: zimbraZimletServerIndexRegex
2008-04-27 13:14:35,149 WARN [Thread-25] [] misc - checkValue: no attribute inf
o for: zimbraZimletHandlerClass
2008-04-27 13:14:35,268 WARN [Thread-26] [] misc - checkValue: no attribute inf
o for: zimbraZimletServerIndexRegex
2008-04-27 13:14:35,268 WARN [Thread-26] [] misc - checkValue: no attribute inf
o for: zimbraZimletHandlerClass
2008-04-27 13:14:35,441 WARN [Thread-34] [] misc - checkValue: no attribute inf
o for: zimbraZimletServerIndexRegex
2008-04-27 13:14:35,441 WARN [Thread-34] [] misc - checkValue: no attribute inf
o for: zimbraZimletHandlerClass
2008-04-27 13:14:35,605 WARN [Thread-35] [] misc - checkValue: no attribute inf
o for: zimbraZimletServerIndexRegex
2008-04-27 13:14:35,605 WARN [Thread-35] [] misc - checkValue: no attribute inf
o for: zimbraZimletHandlerClass
2008-04-27 13:14:35,729 WARN [Thread-36] [] misc - checkValue: no attribute inf
o for: zimbraZimletServerIndexRegex
2008-04-27 13:14:35,729 WARN [Thread-36] [] misc - checkValue: no attribute inf
o for: zimbraZimletHandlerClass
2008-04-27 13:14:35,983 WARN [Thread-37] [] misc - checkValue: no attribute inf
o for: zimbraZimletServerIndexRegex
2008-04-27 13:15:50,515 INFO [btpool0-8] [name=zimbra;ip=127.0.0.1;] datasource
- Testing DataSource: { id=7c2a7c8d-3f6e-4958-b5ae-8e3df79d4953, type=imap, isE
nabled=true, name=Gmail, host=imap.gmail.com, port=993, connectionType=ssl, user
name=kennyja2@gmail.com, folderId=1 }
2008-04-27 13:16:52,505 INFO [btpool0-8] [name=zimbra;ip=127.0.0.1;] datasource
- Test succeeded
2008-04-27 13:18:33,365 INFO [btpool0-6] [name=zimbra;ip=127.0.0.1;] datasource
- Testing DataSource: { id=250a438c-c837-4aec-a5f6-37f5baae3453, type=imap, isE
nabled=true, name=Gmail, host=imap.gmail.com, port=993, connectionType=ssl, user
name=kennyja2@gmail.com, folderId=1 }
2008-04-27 13:19:18,371 INFO [btpool0-6] [name=zimbra;ip=127.0.0.1;] datasource
- Testing connection to data source
javax.mail.MessagingException: imap.gmail.com;
nested exception is:
java.net.UnknownHostException: imap.gmail.com
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPSt ore.java:558)
at javax.mail.Service.connect(Service.java:275)
at com.zimbra.cs.datasource.ImapImport.test(ImapImpor t.java:149)
at com.zimbra.cs.datasource.DataSourceManager.test(Da taSourceManager.jav
a:71)
at com.zimbra.cs.account.offline.OfflineProvisioning. testDataSource(Offl
ineProvisioning.java:509)
at com.zimbra.cs.account.offline.OfflineProvisioning. createDataSourceAcc
ount(OfflineProvisioning.java:558)
at com.zimbra.cs.account.offline.OfflineProvisioning. createAccount(Offli
neProvisioning.java:418)
at com.zimbra.cs.service.admin.CreateAccount.handle(C reateAccount.java:5
8)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:391)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:250)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:156)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:266)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:186)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487
)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:3
62)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.jav
a:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:1
81)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:7
16)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHand
lerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.
java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:1
39)
at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:1
76)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:1
39)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:50
6)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnectio
n.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.ja
va:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool
.java:442)
Caused by: java.net.UnknownHostException: imap.gmail.com
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect (Unknown Source)
at com.sun.mail.util.SocketFetcher.createSocket(Socke tFetcher.java:218)
at com.sun.mail.util.SocketFetcher.getSocket(SocketFe tcher.java:150)
at com.sun.mail.iap.Protocol.<init>(Protocol.java:94)
at com.sun.mail.imap.protocol.IMAPProtocol.<init>(IMA PProtocol.java:91)
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPSt ore.java:525)
... 33 more
2008-04-27 13:19:18,379 INFO [btpool0-6] [name=zimbra;ip=127.0.0.1;] datasource
- Test failed: imap.gmail.com
2008-04-27 13:26:25,602 INFO [Shutdown] [] log - Shutdown hook executing
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  #16 (permalink)  
Old 04-27-2008, 10:50 PM
jjzhuang jjzhuang is offline
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Looks like you don't have internet connection at the time when you were trying to create a gmail account.
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  #17 (permalink)  
Old 05-27-2008, 03:59 PM
SiliconJunkie SiliconJunkie is offline
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Thumbs up possible virus embedded in .msg file within the store

Quote:
Originally Posted by sturgis View Post
I just did. Sorry I forgot to do that before:

Bug 24806

s t u r g i s
I had run into the same trouble on a large mailbox (4.3GB), trying to sync with Zimbra Desktop.

The line in the log you posted earlier in the thread, was:
java.io.FileNotFoundException: C:\zimbra\zdesktop\store\0\2\msg\4\19156-16881.msg (Access is denied)
In my case, I had a similar error code in my user's mailbox.log file.

I navigated to the message store and found the file referenced in the log file. When I tried to open it, lo and behold, it was an .EXE attachment that contained a VIRUS.

Then, I logged into the user's account through the HTTP interface, found the offending message and deleted it. Restarted the ZD service on the client machine, re-launched zdesktop, and the client began syncing up again right where it left off.

Might be something for you to look into...

It took me all day to figure this out, but I'm glad I did, and I share with you all.

Cheers
SJ
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  #18 (permalink)  
Old 06-05-2008, 04:18 PM
Unifex Unifex is offline
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Quote:
Originally Posted by jjzhuang View Post
Looks like you don't have internet connection at the time when you were trying to create a gmail account.
Is the following line what caused you to think this?

java.net.UnknownHostException: imap.gmail.com

I've just downloaded and installed zdesktop this morning and I'm seeing the same thing. I quite definately have an internet connection though.

Regards,
Gold
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  #19 (permalink)  
Old 07-01-2008, 12:11 PM
flagplan flagplan is offline
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Cool uid=-1 euid=-1 gid=-1 egid=-1

I'm getting this same error message. It started when I started downloading emails and got a month's worth of emails that had already been deleted from Desktop and deleted from trash. It's possible Zimbra is picking these up from an email host server if not picked up from the host server too.

Now I can't send new emails or reply or forward.
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