How to reset user information

[jens_acamedia]

The option to reset all or delete user account doesnt work on v.38 on LInux (Feisty)

The error when trying to reset all is
system failure: java.lang.NullPointerException

I had another version before and I cant get rid of the account. I delete everything...then reinstall and the account is still there...What can I do to clean everything up and get a fresh install...

Thanks, Jens

[jens_acamedia]

I think the SQL was still active and that was the problem?

Anyhow - delete the entire directory and then do a reboot before installing again. That should clear everything. Though upon install it told me the directory already existed again so i picked another path...Don't know which of these did the trick...