Display Problem

[rajan]

We face ZCS Web mail display problem for some of our users. i have attached the screen shot.. If u have any thing to share about it... let me know

[jjzhuang]

Have you tried clearing all cache data and do a browser shift+reload?

[rajan]

Yes..

i have cleared all my cache.. and cookies and reloaded teh browser.. still it not working. Problem is seen only on loading teh browser using advanced clients mode, if i ask some of the user to switch to basic clients and login., than no problem.. but in that case.. some very gud options are missing in the basic clients mode.

I tried using mozilla some time its works and some time teh same problem. For this problem i have received suggestions from some quaters that format the pc (Is this is correct solutions).

[phoenix]

What resolution are you using on those screens?

[Klug]

The screenshots are under the requierments (1024x768).
And maybe the thread should be moved outside of "Zimbra Desktop" too.

[rajan]

This is recent screenshot, with 1024 X 768pixel, the problem is this screen shot is taken from another system. I have checked fro all threads and spamware, and such incident found. The first screenshot is error one and second screenshot is correct image, with all options