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Thread: Error ALL THE TIME to sync with my Google account

  1. #1
    bonefish is offline Beginner Member
    Join Date
    May 2013
    Posts
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    Default Error ALL THE TIME to sync with my Google account

    Failure communicating with remote server. Please try again later.

    Debug message: Unexpected tag in response(expected C17 but got C16)

    Exception:

    com.zimbra.common.service.ServiceException: system failure: Folder sync failed
    ExceptionId:sync-mbox-angelamitchell@bonefishsystems.com:1376667202701:0 d45082c23824836
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:169)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:136)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:100)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:317)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:277)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:439)
    at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:478)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTime r(DataSourceMailbox.java:406)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:279)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Notes' failed
    ExceptionId:sync-mbox-angelamitchell@bonefishsystems.com:1376667202701:0 d45082c23824836
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFailed( ImapSync.java:388)
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:329)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFolders (ImapSync.java:239)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:164)
    ... 10 more
    Caused by: com.zimbra.common.service.ServiceException: system failure: Error while fetching message for UID 33
    ExceptionId:sync-mbox-angelamitchell@bonefishsystems.com:1376667202701:0 d45082c23824836
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.check CanContinue(ImapFolderSync.java:1195)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:862)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:750)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncM essages(ImapFolderSync.java:341)
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:326)
    ... 12 more
    Caused by: com.zimbra.cs.mailclient.MailException: Unexpected tag in response(expected C17 but got C16)
    at com.zimbra.cs.mailclient.imap.ImapRequest.checkSta tus(ImapRequest.java:121)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:112)
    at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:331)
    at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:379)
    at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:397)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:854)
    ... 15 more

  2. #2
    knucklehead101 is offline Starter Member
    Join Date
    Mar 2014
    Posts
    2
    Rep Power
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    Default

    I am having a very similar issue as this as well. It is odd though since I have 4 accounts now 3 are regular gmail and one is google apps. My google app account of for school and has always worked. my 2 old Gmail accounts used to work just fine and no longer do even with a brand new zimbra install. I thought that maybe it was a difference of account type (standard Gmail vs Google Apps) so I created a brand new gmail account and it works fine WTF. The only thing I can think of is there is a corrupt message or something that Zimbra is choking on. Have you found anything on this?

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