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Thread: Zimbra Desktop not sending (bigger) emails with attachments

  1. #1
    TheChief79 is offline Junior Member
    Join Date
    Jan 2013
    Posts
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    Default Zimbra Desktop not sending (bigger) emails with attachments

    Since more than a year i have the problem, that ZDesktop does not send emails with bigger attachments or bigger HTML content. Emails keep in the Outbox until i send another small email to myself. The max upload size should not be the problem. If i use the webclient, everything works as expected.

    In zdesktop i found some older error reports:

    Code:
    Product name:    Zimbra Desktop
    Product version: 7.2.2
    Build ID:        11951
    Release type:    GA
    OS Platform:     Mac OS X i386 10.8.3
    Time of event:   2013-04-18 13:42:44
    Error type:      zclient.UPLOAD_FAILED
    Item ID:         40792
    Error summary:   push item failed
    
    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------
    
    com.zimbra.common.zclient.ZClientException: Attachment post failed, status=413
    ExceptionId:btpool0-7793:1366285364691:ceb8c3025e331c3c
    Code:zclient.UPLOAD_FAILED
            at com.zimbra.common.zclient.ZClientException.UPLOAD_FAILED(ZClientException.java:57)
            at com.zimbra.cs.zclient.ZMailbox.uploadContentAsStream(ZMailbox.java:1918)
            at com.zimbra.cs.mailbox.PushChanges.uploadMessage(PushChanges.java:472)
            at com.zimbra.cs.mailbox.PushChanges.syncMessage(PushChanges.java:1268)
            at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:306)
            at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:195)
            at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:193)
            at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:124)
            at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:55)
            at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
            at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)
            at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
            at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
            at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
            at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)
            at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
            at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
            at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
            at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
            at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
            at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.Server.handle(Server.java:326)
            at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)
            at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988)
            at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
            at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
            at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)
            at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)
            at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
    
    ----------------------------------------------------------------------------
    I'm using ZCS 8.0.4 GA at the moment on Ubuntu 12.04, but also had this issue earlier. Any ideas?

    TheChief

  2. #2
    maschimidt is offline Senior Member
    Join Date
    Mar 2009
    Location
    Vitória - ES - Brazil
    Posts
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    Rep Power
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    Default

    You could solve the problem?

    Quote Originally Posted by TheChief79 View Post
    Since more than a year i have the problem, that ZDesktop does not send emails with bigger attachments or bigger HTML content. Emails keep in the Outbox until i send another small email to myself. The max upload size should not be the problem. If i use the webclient, everything works as expected.

    In zdesktop i found some older error reports:

    Code:
    Product name:    Zimbra Desktop
    Product version: 7.2.2
    Build ID:        11951
    Release type:    GA
    OS Platform:     Mac OS X i386 10.8.3
    Time of event:   2013-04-18 13:42:44
    Error type:      zclient.UPLOAD_FAILED
    Item ID:         40792
    Error summary:   push item failed
    
    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------
    
    com.zimbra.common.zclient.ZClientException: Attachment post failed, status=413
    ExceptionId:btpool0-7793:1366285364691:ceb8c3025e331c3c
    Code:zclient.UPLOAD_FAILED
            at com.zimbra.common.zclient.ZClientException.UPLOAD_FAILED(ZClientException.java:57)
            at com.zimbra.cs.zclient.ZMailbox.uploadContentAsStream(ZMailbox.java:1918)
            at com.zimbra.cs.mailbox.PushChanges.uploadMessage(PushChanges.java:472)
            at com.zimbra.cs.mailbox.PushChanges.syncMessage(PushChanges.java:1268)
            at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:306)
            at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:195)
            at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:193)
            at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:124)
            at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:55)
            at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
            at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)
            at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
            at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
            at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
            at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)
            at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
            at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
            at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
            at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
            at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
            at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.Server.handle(Server.java:326)
            at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)
            at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988)
            at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
            at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
            at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)
            at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)
            at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
    
    ----------------------------------------------------------------------------
    I'm using ZCS 8.0.4 GA at the moment on Ubuntu 12.04, but also had this issue earlier. Any ideas?

    TheChief

  3. #3
    TheChief79 is offline Junior Member
    Join Date
    Jan 2013
    Posts
    9
    Rep Power
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    Default

    No, i have no idea, what the problem is. I still send an email to myself or use the webclient. With ZD it does not work. But it should be a problem with the Zimbra account/server, because with a Yahoo account it works.

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