Hi there,

I am attempting to connect ZD 7.2.1 to ZCS and keep receiving the error: Failure communicating with remote server. Please try again later.

The system is a clean windows 7 install on new hardware, the user has communication (ping) with our zcs appliance and can access his mailbox via the web interface. We have deactivated both the banking and windows firewall and security software but still no change. We have also tried removing and reinstalling both JRE and ZD 7.2.1 but to no avail.

The copy/pasta of the rest of the error is as follows:

Failure communicating with remote server. Please try again later.

Debug message: CRLF expected at end of chunk: 168/2

Exception:

com.zimbra.common.service.ServiceException: system failure: TarInputStream
ExceptionId:btpool0-3:1360245103587:b4a4c0f4c43a318b
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1160)
at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini tialSync.java:1047)
at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:423)
at com.zimbra.cs.mailbox.DeltaSync.syncItems(DeltaSyn c.java:243)
at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSyn c.java:185)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:124)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:89)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:192)
at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:124)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:55)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:303)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:217)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:206)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:585)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:988)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:415)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
Caused by: java.io.IOException: CRLF expected at end of chunk: 168/2
at org.apache.commons.httpclient.ChunkedInputStream.r eadCRLF(ChunkedInputStream.java:207)
at org.apache.commons.httpclient.ChunkedInputStream.n extChunk(ChunkedInputStream.java:219)
at org.apache.commons.httpclient.ChunkedInputStream.r ead(ChunkedInputStream.java:176)
at java.io.FilterInputStream.read(FilterInputStream.j ava:116)
at org.apache.commons.httpclient.AutoCloseInputStream .read(AutoCloseInputStream.java:108)
at java.io.FilterInputStream.read(FilterInputStream.j ava:116)
at java.util.zip.InflaterInputStream.fill(InflaterInp utStream.java:221)
at java.util.zip.InflaterInputStream.read(InflaterInp utStream.java:141)
at java.util.zip.GZIPInputStream.read(GZIPInputStream .java:92)
at com.zimbra.common.util.tar.TarBuffer.readBlock(Tar Buffer.java:257)
at com.zimbra.common.util.tar.TarBuffer.readRecord(Ta rBuffer.java:223)
at com.zimbra.common.util.tar.TarInputStream.read(Tar InputStream.java:349)
at com.zimbra.common.util.tar.TarInputStream.skip(Tar InputStream.java:173)
at com.zimbra.common.util.tar.TarInputStream.getNextE ntry(TarInputStream.java:235)
at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1107)
... 36 more

If issue persists please post description and debug information here.