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Thread: ZD 7.2.1 Cannot connect to server

  1. #1
    sbhnet's Avatar
    sbhnet is offline Intermediate Member
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    Default ZD 7.2.1 Cannot connect to server

    I had started to have several script problems that got to be too much, so I uninstalled ZD (and deleted the files that the uninstall doesn't) and did a clean new install. I blissfully ran for a full day with no problems whatsoever (after taking a bit of time to sync with my Zimbra mailbox). End of the day, I closed it down. I come in this morning, start it up and I get the following:

    Cannot connect to server.
    method: SearchRequest
    msg: Cannot connect to server
    code: EMPTY_RESPONSE

    If I try to click on setup to verify that the settings are correct, ZD just locks up (spinning circle forever). This is frustrating because I've been running ZD for a couple of years and only within the past few months started having problems that progressively got worse.

    I'm running Win 7 Pro SP1, Zimbra NE 7.2.0_GA_2681 (we're planning on upgrading to 8.0 next week), and Zimbra Desktop 7.2.1_GA (current download).

    Any suggestions would be greatly appreciated!

  2. #2
    chimaster is offline Loyal Member
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    Hi, i'm getting this to, no real reason. have disabled antivirus and firewall, same issue at work and home using ZD. Also getting lots of errors on Outlook connector.

    this seems to be an ongoing random thing with no solution or feedback. i might burn up a support ticket on this one as it's really frustrating.
    Chimaster
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  3. #3
    sbhnet's Avatar
    sbhnet is offline Intermediate Member
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    As I mentioned in the original post, we were going to be moving to Zimbra NE 8.0. We migrated to 8.0.2 and only today did I hold my breath and reinstalled ZD. So far - should I say this out loud? - it's working. No indication of the "can not connect to server" error; but it's only been 2 hours. Fingers crossed!

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