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Thread: Having problem contacting the sales department

  1. #1
    Steinweg_Br is offline Starter Member
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    Question Having problem contacting the sales department

    Hi, I was trying to call the sales department, but I just couldn't reach them. I'm trying since Friday July 22th.
    I'd like to know if there is any problem with the department or it is because I'm from Brazil and I'd have to call to another location to get the suport.
    If there is no problem with the suport and even if I'm from Brazil I'd have to call to you, please tell me the number so I'd call them. If feasible an direct number would be nice.

    Thanks in advance and waiting for your response.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    You've posted this in the Zimbra Desktop forum, there's no support provided for that product. Support is only for the Network Edition of Zimbra - is that what you're using?

    Quote Originally Posted by Steinweg_Br View Post
    Hi, I was trying to call the sales department, but I just couldn't reach them. I'm trying since Friday July 22th.
    I'd like to know if there is any problem with the department or it is because I'm from Brazil and I'd have to call to another location to get the suport.
    If there is no problem with the suport and even if I'm from Brazil I'd have to call to you, please tell me the number so I'd call them. If feasible an direct number would be nice.
    You don't get support from Sales, you get it from Support. If you need to contact support you should submit a case via the Support Portal
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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