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Thread: Cannot connect to server...

  1. #1
    Xtng is offline Intermediate Member
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    Angry Cannot connect to server...

    Hey Everybody...

    I'm really going to be crazy with a error message after several new installation:

    Cannot connect to server.
    method: SyncRequest
    msg: Cannot connect to server.
    code: EMPTY_RESPONSE
    I've read about fix my browser (firefox), reinstall and change the user's directories, etc., etc... The truth is that problem persist and it's really damned annoying because I cannot do anything with Zimbra. Any Idea to fix this bug?

    BTW... My log directories are empty!!!

    Thank you!
    Last edited by Xtng; 01-04-2012 at 12:45 PM.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by Xtng View Post
    I'm really going to be crazy with a error message after several new installation:
    How about giving some further information such as: the version of Zimbra Desktop you're using; the operating system in use; what type of server is the ZD account connected to; what type of connection (IMAP, POP3,Gmail, Zimbra)l if it's a Zimbra server, what version of ZCS is in use; is it only one server connection that causes the problem??
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    sjangra's Avatar
    sjangra is offline Intermediate Member
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    Default

    if it is a multi server install then you need to setup correct DNS server or put your IP address and hostname in /etc/hosts file like this:

    192.168.1.1 zimbra-mail.example.com
    192.168.1.2 zimbra-mta.example.com
    192.168.1.3 zimbra-ldap.example.com
    192.168.1.4 zimbra-proxy.example.com
    and so on....if any more server.

    do this in all servers.
    Thanks & Regards
    S. Jangra
    System Admin

  4. #4
    ajoposor is offline Starter Member
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    Default Got it solved

    Quote Originally Posted by Xtng View Post
    Hey Everybody...

    I'm really going to be crazy with a error message after several new installation:



    I've read about fix my browser (firefox), reinstall and change the user's directories, etc., etc... The truth is that problem persist and it's really damned annoying because I cannot do anything with Zimbra. Any Idea to fix this bug?

    BTW... My log directories are empty!!!

    Thank you!
    I got the same error (Windows 8.1). Finally it was solved as follows. I started Zimbra. The error was shown. Then I went to the Task Manager and killed the Zimbra process. Then I restarted Zimbra. I went to the normal startup screen and everything worked normal again. (notice that when you have the error and start Zimbra it goes directly to the mail/calendar screen without doing the start up process)

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