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Thread: Cannot remove "Sync Issues" folder from Zimbra Desktop

  1. #1
    solignis is offline Member
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    Default Cannot remove "Sync Issues" folder from Zimbra Desktop

    I migrated my Exchange mailbox over to Zimbra the other day. It caused my all kinds of problems. First the exchange migration tools did not work, so I just exported my PST and used the other tool for PST imports (it worked).

    What is odd though is the folders it displayed on my Zimbra account. It brought all of my custom folders over which was good. But it also brought this odd folder over called "Sync Issues".

    What the heck is that file? And why won't Zimbra let me delete it?
    When I right click on it and try to select delete the popup menu is greyed out like it I don't have access or something.

    Is there a way to remove that folder if its not required by Zimbra?

    I have attached a picture of what I am talking about.
    Attached Images Attached Images
    Last edited by solignis; 12-02-2011 at 06:43 PM.

  2. #2
    SpiderTech is offline Special Member
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    The Sync Issues folder is an Email folder that will house all emails, events that did not synchronize correctly to your email services. This is a defaulted folder and cannot be removed.

    Best Reagrds,
    Hosted Zimbra Service and ActiveSync with
    www.SaasHost.net

  3. #3
    solignis is offline Member
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    Default

    Okay, so it belongs to Zimbra? That is more the question I was asking.

  4. #4
    SpiderTech is offline Special Member
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    Yes the folder structure is normal behavior. These folders can be seen in more then just Zimbra, they are also present in Outlook with using an exchange service.

    Best Regards,
    Hosted Zimbra Service and ActiveSync with
    www.SaasHost.net

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