INBOX in capital letters

[suba]

Hello members,

we are receiving following error message:

Product name: Zimbra Desktop
Product version: 7.1.2
Build ID: 10978
Release type: GA
OS Platform: Windows 7 x86 6.1
Time of event: 2011-10-19 13:16:51
Error type: RENAME failed: Mailbox exists.
Item ID: 25251
Error summary: Synchronization of folder '/Inbox/name' disabled due to error: Unable to rename remote folder to Inbox/name

Failed request: C12 RENAME INBOX/name Inbox/name

Zimbra desktop client is trying to rename INBOX to Inbox, which is not allowed and synchronisation for folder "name" fails. Any advices how to tell Zimbra not to rename that folder? Thanks.

Michal

[dywang]

Are you using IMAP ? you have folder "name" under "INBOX" in your mail server ?

[suba]

yes, we are using imap and INBOX is a folder name. We are not able to tell the Zimbra Desktop client *NOT* to try to rename Inbox to INBOX

[dywang]

What's the symptom ? your "INBOX/name" folder doesn't get synced ?

[suba]

yes, exactly

[dywang]

I see, will look into this next week, I'll keep you posted.