Unable to launch Zimbra Desktop

[dipeshmehta]

Originally Posted by jflanigan

... A fix will be included in the upcoming ZD 7.1.3 beta; due out before the end of 2011.

'Product Management Portal' is not updated for any information on ZD releases / bugs summary etc, since long !!

[gracedman]

Originally Posted by gracedman

The one W2K8 RDS is still broken but has changed. It may be due to my ignorance of how to set up RDS at least for ZDC. I put the RDS server into install mode and ran the repair application from control panel.

ZDC now opens for the administrator but not for regular users. zdesktop does not start at all for regular users. Doing cscript zdctl.vbs start and stop does seem to tell us anything because that fails on the one that is working as described earlier.

I thought it might be a permissions issue but I checked permissions all the way up the tree and there is no difference between the working and non-working one except that the working one has the trustedinstaller user as having rights. I checked effective rights for the user on zdctl.vbs and they are the same on both systems.

Where do I look next? Thanks - John

We're still stuck on this. Any suggestions for what to try next? Thanks - John

[kptsathish]

Hi

i faced an issue that after installation of zimbra am not able to launch then i searched and find a solution

1. the WMI control is not running in mycomputer -->right click -->manage --> service and application Wmi control is diable

then i ran the below script

@echo on
cd /d c:\temp
if not exist %windir%\system32\wbem goto TryInstall
cd /d %windir%\system32\wbem
net stop winmgmt
winmgmt /kill
if exist Rep_bak rd Rep_bak /s /q
rename Repository Rep_bak
for %%i in (*.dll) do RegSvr32 -s %%i
for %%i in (*.exe) do call :FixSrv %%i
for %%i in (*.mof,*.mfl) do Mofcomp %%i
net start winmgmt
goto End

:FixSrv
if /I (%1) == (wbemcntl.exe) goto SkipSrv
if /I (%1) == (wbemtest.exe) goto SkipSrv
if /I (%1) == (mofcomp.exe) goto SkipSrv
%1 /RegServer

:SkipSrv
goto End

:TryInstall
if not exist wmicore.exe goto End
wmicore /s
net start winmgmt
:End

make this in batch file in the name FIXWMI.CMD.bat nad ran this and now it is working fine ......!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[gracedman]

Alas, WMI is running for me. I still have the same problem: zdclient starts but zdesktop does not. What next? Thanks - John

[ron@ronwhite.com]

Thank you, KPTSATISH. Although I see it didn't work for gracedman, I did a quick check and discovered I don't even have WMI on my system. Checked it against my wife's laptop, which does have it, and checked the same directory on mine, and it's not there. And Windows search could find it either.
First thing, I'll try Window repair to see if I can reinstall WMI. Then I'll let you know what works.
Thanks for the lead. sound promising in my case.
ron