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  #1 (permalink)  
Old 09-21-2011, 12:21 AM
Intermediate Member
 
Posts: 22
Default Urgent: Incoming and Outgoing not working

Hi,
I have been using ZD on Lion OS for last 1 week. Since today morning I am facing a weird problem. I am unable to receive any incoming message and the outgoing messages are stuck in the Outbox. As soon as I restart ZD, I receive all the mails and the mails from Outbox are send.
I have tried restarting the machine, but nothing has changed. Kindly help urgently.

Regards
RJ
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  #2 (permalink)  
Old 09-22-2011, 03:32 AM
Intermediate Member
 
Posts: 22
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Surprising it has started working by itself. I suppose that the problem has been solved for now.
Regards
RJ
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  #3 (permalink)  
Old 10-10-2011, 07:02 AM
Intermediate Member
 
Posts: 22
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Again the problem has started. The mails are stuck in Outbox for hours till the time I don't restart ZD. After restarting, the mails go within seconds.
Kindly look into it. This requires urgent attention.
Regards
RJ
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  #4 (permalink)  
Old 10-11-2011, 11:01 AM
Zimbra Employee
 
Posts: 119
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Quote:
Originally Posted by rjrinternational View Post
Again the problem has started. The mails are stuck in Outbox for hours till the time I don't restart ZD. After restarting, the mails go within seconds.
Kindly look into it. This requires urgent attention.
Regards
RJ
What mailbox do you use ? Anything happen if you click "Send/Receive" to manually sync ?
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  #5 (permalink)  
Old 10-18-2011, 02:54 PM
Intermediate Member
 
Posts: 22
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I am using Zimbra Desktop and online I am using Horde. Even if I do manual sync, mails are still stuck until and unless I restart Zimbra Desktop. After that the mails go out within seconds.
I am using Mac Lion X 10.7.1.
Kindly help urgently as this is really creating issues.
Regards
RJ
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  #6 (permalink)  
Old 10-22-2011, 03:29 AM
Zimbra Employee
 
Posts: 119
Default

Still need some basic info. Are you using ZD to connect to a ZCS mailbox or other mailbox like gmail or yahoo mail ? Could you get the logs (zdesktop.log), see if there are some obvious exceptions stack in it ?
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