Zimbra Desktop is not starting

[cuneus]

Im using Zimbra Desktop 7.1.1. und Windows 7. I have installed Zimbra Desktop without any problems. I can see the icon on my desktop und can click on it. Zimbra is not starting. I have no idea, why it is not starting.

I have not found the solution for this problem.

Can you help me?

[tajumulco]

As of today I cannot start Zimbra Desktop. I wonder if there is a service in windows xp that has been disabled or needs to be started in order for zimbra desktop to work. Help will be appreciated

[mkhurram92]

there may be 2 solutions if zimbra not starting.

1. Make sure that you have antivirus installed on ur system and it is update
2. Make the Full Access permission of that user on which you are login and trying to start zimbra of this folder (C:\Program Files\Zimbra)

[cuneus]

I tried it. It is still not working. Does windows 7 64-bit not work with zimbra?

[phoenix]

Originally Posted by cuneus

I tried it. It is still not working. Does windows 7 64-bit not work with zimbra?

There's no problems running Zimbra Desktop on any version of Windows, it works for me. Is there any firewall or ant-virus software scanning you system? If there is then try disabling them to see if the problem goes away.

[cuneus]

Hallo Bill,

Thank you very much for your help. Its an new Laptop and I tried to install Zimbra without using ant-virus software. Now I have installed the ant-virus software of Windows 7. It is still not starting. Any idea why?

[mkhurram92]

Originally Posted by cuneus

Hallo Bill,

Thank you very much for your help. Its an new Laptop and I tried to install Zimbra without using ant-virus software. Now I have installed the ant-virus software of Windows 7. It is still not starting. Any idea why?

Did you set permissions for the user of the directory Zimbra ???

[cuneus]

Hallo Jazaib,

how can I do that?

[mkhurram92]

Originally Posted by cuneus

Hallo Jazaib,

how can I do that?

Where is your Zimbra Installed in Windows. If you have 64-bit OS then it will be install under C:\Program Files (x86). Go There and check Zimbra Folder. Right Click on that and go to security Tab. Make Sure that your user is added in that with full access rights

[cuneus]

I habe now the full rights for access. I get this message "C:\Windows\SysWOW64\cscript.exe "C:\Program Files (x86)\Zimbra\Zimbra Desktop\win32\zdrun.vbs"" After that the window disappear again.