Zimbra Desktop - Yahoo Mail issue It seems unusual that an issue as large as this (when using Yahoo Mail with Zimbra Desktop, sending emails are rejected and returned to the user with message "SendMessage request failed: Method context doesn't exist". This is due to a change in Yahoo's mail handling) has taken more than 6 weeks to fixed.
I do understand that software revisions take time and resources, however, this issue is a major one-not minor. Consider that Yahoo Mail is the #1 email site makes this a defacto major issue. And yes, it may not even be truly ZD's issue, but this is what the end user sees-incompatability.
In my opinion, a product that is unresponsive to user needs such as this in a timely basis by default effects its own credibility, integrity and growth. I can't imagine a big player such as MS, Google, Yahoo or Facebook to allow this type of negligence to go on for so long.
It is not that the community is not appreciative of this application, by contrast, we try to spread the word and get it used by other users, but that is difficult to do when it is truly "broken'. At this point in time, I am thin on making excuses to others for this situation and patience is wearing thin. Thanks for reading my vent. |