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Old 08-15-2011, 12:03 AM
Intermediate Member
 
Posts: 17
Question Sent messages not saved to sent folder (AOL)

I like the new Zimbra Desktop and have so far only noticed one problem:

When sending email from any of my AOL accounts, a copy of message is not being saved to the sent folder. I know the messages are getting to their destination because I've tested this by sending messages to myself; but a copy is not being saved to the sent folder. GMAIL accounts are fine -- this is specifically noticed only with AOL accounts.

Having the message saved to my sent folder not only verifies for me that the message was sent, but also allows me to save a copy for myself.

Is this a known bug in the program?

Thanks,
Drking

edit: Zimbra 7.1.1 / Mac OS 10.7

Last edited by drking; 08-15-2011 at 12:41 PM.. Reason: added version
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  #2 (permalink)  
Old 08-17-2011, 07:42 AM
Starter Member
 
Posts: 1
Default Empty Sent Items after upgrade to 7.1.1

ZD 7.0.1 working great with 4 email accounts including AOL (primary). I upgraded to 7.1.1 and since then have NOTHING in my Sent Items under the AOL account.
If I send test emails from AOL, nothing gets put there... I can't find where the sent item is! Sending emails from Gmail works fine (goes into the Gmail sent items).
I have checked the account settings, even tried a reset... no joy.
If I go to AOL webmail, I can send an email and it goes into sent items there.
Some problem with ZD 7.1.1 and AOL?
Appreciate any comments... I need to see my sent items

Oops... don't know how I missed it earlier, but this is a duplicate post of Sent messages not saved to sent folder (AOL)
Apologies!

Last edited by Kilowatt; 08-17-2011 at 07:46 AM.. Reason: Duplicate post
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  #3 (permalink)  
Old 08-17-2011, 11:49 AM
Intermediate Member
 
Posts: 17
Default

@kilowatt: sorry to hear you are having the same problem, but glad to hear I'm not the only one. hopefully, we will hear something very soon or maybe the next update will fix this. Can you please post here if you hear anything? Thanks!

Drking
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  #4 (permalink)  
Old 08-17-2011, 12:14 PM
Zimbra Consultant & Moderator
 
Posts: 20,316
Default

Quote:
Originally Posted by drking View Post
hopefully, we will hear something very soon or maybe the next update will fix this.
Nothing will get fixed unless a bug report is filed, have you filed one?
__________________
Regards


Bill
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  #5 (permalink)  
Old 08-17-2011, 01:35 PM
Intermediate Member
 
Posts: 17
Default Sent messages not saved to sent folder (AOL)

@Bill: I just filed a bug report. Thank you.
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