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Thread: Zimbra Desktop and Mac OSX 10.7 LION

  1. #1
    sway is offline Active Member
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    Unhappy Zimbra Desktop and Mac OSX 10.7 LION

    Hi,
    Since upgrading to Lion this morning, I can no longer use my ZD. The update feature of my MacBook Pro pops up and tells me I need to install java runtime but that I am not connected to the internet.
    I AM connected and the java is ok.
    Can someone help please?
    Thanks!

  2. #2
    Danno321 is offline Senior Member
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    When you start ZD, Mac OS will prompt about needing Java. Let Mac search for software. After it finds and installs, restart ZD. Bingo!

  3. #3
    sway is offline Active Member
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    Thanks for replying. The problem is when starting ZD the following Mac Update dialogue pops up :

    To open "Zimbra Desktop" , you need to install a Java runtime, but you are not connected to the Internet.
    To install a Java runtime later, open "Zimbra Desktop" again.

    Under this there are two options
    1) Network Diagnostics
    2) OK

    If I click 1) the computer verifies that I am indeed connected to the internet. If I click 2), the dialogue box disappears.

    If I try to open ZD again, the same dialogue box appears.
    Running software update confirms that my computer is up to date.
    I AM connected to the internet....

    Could you suggest anything else?
    Thanks for your time.

  4. #4
    Danno321 is offline Senior Member
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    Not sure, but yesterday after upgrading to Lion Apple release a Java update. Did you update to that level? If so and still no luck, I would try re-installing ZD.

  5. #5
    sway is offline Active Member
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    Thanks. I have already uninstalled ZD and completely removed it (with CleanMyMac) and rebooted. I then downloaded ZD 7.0.1 from the site. Exactly the same happens. Same dialogue box.

    Please tell me how I can check if I have the latest and best Java. I do not know how to check this individually on a Mac. (I only know how to check if there are any updates generally - and there are not at the moment : 20110722).

    Thanks again.

  6. #6
    jflanigan is offline Zimbra Employee
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    I believe Lion does not include a JVM. You probably need to install it from here:

    Java for OS X Lion

  7. #7
    sway is offline Active Member
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    OK. Now I have established that it's not only ZD that did not work. All applications requiring Java.
    So as my Macbook Pro does not see any updates (Java not included with OSX Lion 10.7), I downloaded it manually from Download starting... - Softpedia

    Now I can at least start ZD --- but it will not connect to the ZD server!!
    HELP!

  8. #8
    sway is offline Active Member
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    Thanks - just saw that as I posted!

    **I believe Lion does not include a JVM. You probably need to install it from here:

    Java for OS X Lion**

    Very kind of you!
    Last edited by sway; 07-22-2011 at 08:21 AM. Reason: Missed something out

  9. #9
    Danno321 is offline Senior Member
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  10. #10
    Danno321 is offline Senior Member
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    I would also run the Disk Utility "Repair" Permissions. Good luck.

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