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Thread: Zimbra Desktop and Mac OSX 10.7 LION

  1. #31
    Iz Teremka Kennel is offline Active Member
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    Do you have any cleaners installed? If so let me know what you have installed.

    Try running Zimbra again. Go to your activity monitor and under CPU Column, have a look to see what is eating up your memory.



    Iz Teremka Kennel
    Last edited by Iz Teremka Kennel; 10-18-2011 at 07:00 AM.

  2. #32
    sway is offline Active Member
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    Hi,
    Thanks for your ongoing interest.
    The cleaners I have are Applejack (as you suggested) and also OnyX (as suggested by another user).
    I tried Zimbra Desktop again.
    The warning message today is

    Script: file:///Applications/Zimbra%20Desktop/macos/prism/Prism.app/Contents/Resources/modules/WebAppProperties.jsm -> file:///Users/~/Library/Zimbra%20Desktop/zdesktop.webapp/webapp.js:116

    I looked at Activity Monitor. CPU is coreaudiod at 7,4% followed by Zimbra itself at 5%.
    Does this help?
    Best wishes.

  3. #33
    Iz Teremka Kennel is offline Active Member
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    Can you disable and or uninstall Onyx completely and try running Zimbra?

    Again look at your activity monitor for software that is eating up your memory.

    Iz Teremka Kennel

  4. #34
    sway is offline Active Member
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    Done!
    Now zimbra is at about 6% and Safari at about 5%.
    The ZD warning message now is :

    Script: file:///Applications/Zimbra%20Desktop/macos/prism/Prism.app/Contents/Resources/modules/WebAppProperties.jsm -> file:///Users/~/Library/Zimbra%20Desktop/zdesktop.webapp/webapp.js:140

    Followed by :
    Java Script Application :
    Couldn't access Zimbra Desktop server. If issue persists after reinstall, please check logs for errors and report to Zimbra Desktop - Zimbra :: Forums.

    Thanks.

  5. #35
    Iz Teremka Kennel is offline Active Member
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    Other than the Zimbra and Safari, are there any other applications that are showing a high percentage of CPU activity?

    Iz Teremka Kennel

  6. #36
    sway is offline Active Member
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    No, Iz, none whatsoever......
    Is 6% a high rate?

  7. #37
    Iz Teremka Kennel is offline Active Member
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    To answer your question 6% is nothing, I am looking for something that is running about 60% and above.

    Go to the link below and read and try to eliminate the ones that does not apply to you. Try the solutions and see what happens.

    Unresponsive Scripts

    If that fails, then I going to ask you to do a clean install. It means completely removing Zimbra Desktop and ZCS. I want you to remove it by using the software "CleanMyMac".

    If you don't have the software send me a pm.

    Iz Teremka Kennel

  8. #38
    sway is offline Active Member
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    Thanks Iz.
    Unfortunately, none of those links to UNRESPONSIVE SCRIPTS changed anything. ZD does not appear to be opening in either Safari or in Firefox, but in a place of its own.
    So, changing the dom.maxscript in Firefox's about:config does not do anything; and you can't configure that in Safari - and anyway, as I said, ZD is opening separately.
    As you see from my last Sunday's post, I completely removed ZD (using CleanMyMac), even going so far as to remove the download history and any indication on my computer of ZD, or prism or anything else ZD related. It did not work.
    Do you think I should remove it all again again?
    Best wishes and thanks!
    Last edited by sway; 10-19-2011 at 09:23 AM. Reason: typo

  9. #39
    benanthony is offline Intermediate Member
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    I fixed this issue one night on my own machine and now I can't remember what exactly I did. I will try and go back through it and see.

    I know the starting point is to look at the logs that ZD creates some of which are in the .app so you need to right click on it and select show contents. Basically I had to change something in one of the scripts in there I just can't remember what.

    Thanks,
    Ben

  10. #40
    sway is offline Active Member
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    Hi Ben Anthony,
    So many thanks in advance! If you could remember what you did, I'd be so grateful. I have been suffering from this for MONTHS!!
    Best wishes

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