Importing a .pst file

[aplavakarthik]

Hi,

I am trying to completely move to Zimbra for all my accounts.

I have seen that i can import my mails even from MS Office Outlook 2007 .pts file. So I have exported all my files from Outlook into .pts format and tried to import it into my Zimbra using import option preference. Its giving me an error "Not allowed to import to root folder for this type".

Can you please help me with this. So that i can import a .pts file into my Zimbra account.

Thank you.


With Regards,
Karthik.

[phoenix]

Originally Posted by aplavakarthik

Can you please help me with this. So that i can import a .pts file into my Zimbra account.

I assume you mean a .PST file? You can use the search function find answers to your questions: site:zimbra.com +"" Not allowed to import to root folder for this type" - Yahoo! Search Results

[aplavakarthik]

Hi,

It was a typo error and yes it is .PST file.

Thank you.

With regards,
Karthik

[aplavakarthik]

Hi Bill,

I tried the search option but could not succeed in getting any solution. Can you please guide me to get the cause for this issue

With Regards,
Karthik.

[phoenix]

Originally Posted by aplavakarthik

I tried the search option but could not succeed in getting any solution. Can you please guide me to get the cause for this issue

Click on the link I gave you.

[aplavakarthik]

HI Bill,

It was of no luck. I could not find any thread which could help me.

With Regards,
Karthik

[aplavakarthik]

Hi Bill,

I actually exported all my mails from Outlook 07 into a .PTS file and was trying to import into Zimbra account from Preferences and Import/Export option.

I selected the .PTS file i have exported from Outlook07 from browse option and clicked on Import and i am getting the error "Not allowed to import to root folder for this type"

Can you please help me sort this.

With regards,
Karthik.

[phoenix]

Originally Posted by aplavakarthik

I actually exported all my mails from Outlook 07 into a .PTS file and was trying to import into Zimbra account from Preferences and Import/Export option.

I selected the .PTS file i have exported from Outlook07 from browse option and clicked on Import and i am getting the error "Not allowed to import to root folder for this type"

That isn't what the import function is for. You've actually posted this in the Zimbra Collaboration Suite forums, is that what you're actually using and which version of ZCS is this?

[aplavakarthik]

HI Bill,

I am using Zimbra Desktop 7.1

With Regards,
Karthik.

[phoenix]

Originally Posted by aplavakarthik

I am using Zimbra Desktop 7.1

It would help if you'd said that in the first place and posted in the correct forum. I'll move this thread.

The .pst import wizard is not for importing data into Zimbra Desktop, you need to connect your Outlook to an email server (such as gmail) and synchronise your mail with that. You can then connect you ZD to that account and if you want to move it to another account then follow the procedure you've already used by exporting then importing to your new account.