Yahoo contacts fail to sync.

[rw2042]

Hello,

Zimbra invited me to copy and paste the error that I keep having:

Debug message: Yahoo address book synchronization failed

Exception:

com.zimbra.cs.offline.ab.yab.YabImport$1: Yahoo address book synchronization failed
ExceptionId:sync-mbox-rw2042@yahoo.co.uk:1307748246489:73838f1c37bf0008
Code:yab.999
at com.zimbra.cs.offline.ab.yab.YabImport.serviceExce ption(YabImport.java:97)
at com.zimbra.cs.offline.ab.yab.YabImport.failed(YabI mport.java:82)
at com.zimbra.cs.offline.ab.yab.YabImport.importData( YabImport.java:70)
at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:94)
at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:59)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:312)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:276)
at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:441)
at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:471)
at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTime r(DataSourceMailbox.java:408)
at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:278)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)

If issue persists please post description and debug information here.

[dywang]

Yahoo! limits access using their old api, we have implemented the new API for address book sync, will include it in our newest release.
Bug 60035 – Sync Yahoo address book using Contacts API

[gaz]

Any news on when the new Zimbra will come out using this API?

Otherwise in the meantime is there another way I can sync my contacts from my yahoo account into Zimbra?

[phoenix]

Originally Posted by gaz

Any news on when the new Zimbra will come out using this API?

There's a beta of ZD 7.1 on the ZD/Downloads/beta page.

[gaz]

Originally Posted by phoenix

There's a beta of ZD 7.1 on the ZD/Downloads/beta page.

Tried that, installed new beta, still no contact sync happening. Error is:

Failure communicating with remote server. Please try again later.

Its receiving and sending emails fine though.

Any other ways to get my yahoo contacts into Zimbra?

[phoenix]

Originally Posted by gaz

Tried that, installed new beta, still no contact sync happening. Error is:

Failure communicating with remote server. Please try again later.

What can I say, it's working fine for me.

Originally Posted by gaz

Its receiving and sending emails fine though.

Any other ways to get my yahoo contacts into Zimbra?

Did you go to the Account Setup page in ZD and get a 'verify' code to allow you to share the Contacts (you need to do that)?

[gaz]

Originally Posted by phoenix

Did you go to the Account Setup page in ZD and get a 'verify' code to allow you to share the Contacts (you need to do that)?

Brilliant - thats done it. Thanks very much!

[phoenix]

Originally Posted by gaz

Brilliant - thats done it. Thanks very much!

Glad you've got it going.

[Ludo]

hi,

I have the latest beta of ZD 7.1.1
I'm trying to sync my yahoo address book, but when I click on the "click to verify" link in setup/edit account, it just re-open a setup new account window.

The same behaviour occurs if I'm seting-up a new yahoo account from scratch or if I'm opening zimbra in a web browser.

The address behind the link is [url]http://127.0.0.1:1922/desktop/accsetup.jsp?at=[privacy]

Any help appreciated, as I have been waiting for this release for 2 months now.

Thanks in advance
Ludo

[dywang]

Highly likely your connection to Yahoo times out. You could try to set a proxy for https access. If you are on windows, set it in IE