Zimbra Desktop 7.0.1 DIDN'T SYnc with the zimbra collaboration

[nashwa_sowelam@avit.com.eg]

VMware Zimbra Desktop 7.0.1 DIDN'T SYnc with the zimbra collaboration suite version 6.8
I can't understand what the cause of the problem


this a part of the debug I got to find why sync failed
what I understood from the log that the connection failed because of java.net.

com.zimbra.common.service.RemoteServiceException: https://www.mail@avit.com.eg/service/soap/
ExceptionId:btpool0-5:1306838619314:827977a366a46061
Code:remote.CONNECT_FAILURE
at com.zimbra.common.service.RemoteServiceException.C ONNECT_FAILURE(RemoteServiceException.java:80)
at com.zimbra.common.service.RemoteServiceException.d oConnectionFailures(RemoteServiceException.java:16 3)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.jav a:567)
at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.jav a:555)
at com.zimbra.cs.zclient.ZMailbox.invokeJaxb(ZMailbox .java:550)
at com.zimbra.cs.zclient.ZMailbox.authByPassword(ZMai lbox.java:496)
at com.zimbra.cs.zclient.ZMailbox.<init>(ZMailbox.jav a:411)
at com.zimbra.cs.zclient.ZMailbox.getMailbox(ZMailbox .java:348)
at com.zimbra.cs.account.offline.OfflineProvisioning. newZMailbox(OfflineProvisioning.java:224)
at com.zimbra.cs.account.offline.OfflineProvisioning. newZMailbox(OfflineProvisioning.java:216)
at com.zimbra.cs.account.offline.OfflineProvisioning. createSyncAccount(OfflineProvisioning.java:540)
at com.zimbra.cs.account.offline.OfflineProvisioning. createAccount(OfflineProvisioning.java:513)
at com.zimbra.cs.service.admin.CreateAccount.handle(C reateAccount.java:64)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:215)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:946)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
Caused by: java.net.ConnectException: Connection refused: connect