Red Error Circle for IMAP account

[mattwilsonmcp]

I just got Zimbra Desktop 2.0.1 (build 10659) installed on Ubuntu 10.10. It works beautifully for my Zimbra account and my Yahoo account. I am not able to get my IMAP account (from lavabit.com) working on it though. I can add it just fine. The settings match what I have in Thunderbird (which I would like to replace with ZD). When I try to open the folders for the IMAP account, I am presented with a "Failure communicating with remote server" error. Clicking Show Details reveals that it does actually connect, but fails when synchronizing the Drafts folder. Does anybody have an idea as to what could be the problem here? I'd really like to use this exclusively.

[mattwilsonmcp]

As a test, I also tried installing it on Windows and I tried the beta version. No difference.

[mattwilsonmcp]

Here is the error I am getting now:

ExceptionId:sync-mbox-username@nerdshack.com:1303472445689:9ecaeeb714f5eac3
Code:service.FAILURE
	at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248)
	at com.zimbra.cs.datasource.imap.ImapSync.syncFailed(ImapSync.java:392)
	at com.zimbra.cs.datasource.imap.ImapSync.syncMessages(ImapSync.java:333)
	at com.zimbra.cs.datasource.imap.ImapSync.syncFolders(ImapSync.java:243)
	at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:163)
	... 10 more
Caused by: java.io.IOException: Connection is closed
	at com.zimbra.cs.mailclient.imap.ImapConnection.sendRequest(ImapConnection.java:501)
	at com.zimbra.cs.mailclient.imap.ImapRequest.send(ImapRequest.java:95)
	at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:111)
	at com.zimbra.cs.mailclient.imap.ImapConnection.doSelectOrExamine(ImapConnection.java:208)
	at com.zimbra.cs.mailclient.imap.ImapConnection.select(ImapConnection.java:195)
	at com.zimbra.cs.datasource.imap.RemoteFolder.select(RemoteFolder.java:188)
	at com.zimbra.cs.datasource.imap.ImapFolderSync.syncMessages(ImapFolderSync.java:293)
	at com.zimbra.cs.datasource.imap.ImapSync.syncMessages(ImapSync.java:330)
	... 12 more

If issue persists please post description and debug information here.

[cpot]

Same error for us with Zimbra Desktop 7.0b1. Zimbra gets the folders but not the contents. It is working with Thunderbird (windows and Linux versions)

Please correct it as it is very very annoying.

Regards,
Christopher

 Impossible de communiquer avec le serveur distant (problème temporaire). Patientez quelques instants et réessayez.
 
Message de débogage: Connection is closed
 
Exception:
 
com.zimbra.common.service.ServiceException: system failure: Folder sync failed
ExceptionId:btpool0-18:1311925093468:00f5fc0f21161f66
Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248)
    at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:168)
    at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:135)
    at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:94)
    at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:312)
    at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:276)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLocalDataSources(DataSourceMailbox.java:441)
    at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataSourceMailbox.java:471)
    at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:46)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
    at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
    at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)
    at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
    at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
    at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:946)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Alfresco IMAP/Sites/Cadres' failed
ExceptionId:btpool0-18:1311925093468:00f5fc0f21161f66
Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFailed(ImapSync.java:392)
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessages(ImapSync.java:333)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFolders(ImapSync.java:243)
    at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:163)
    ... 34 more
Caused by: java.io.IOException: Connection is closed
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendRequest(ImapConnection.java:501)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(ImapRequest.java:95)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:111)
    at com.zimbra.cs.mailclient.imap.ImapConnection.doSelectOrExamine(ImapConnection.java:208)
    at com.zimbra.cs.mailclient.imap.ImapConnection.select(ImapConnection.java:195)
    at com.zimbra.cs.datasource.imap.RemoteFolder.select(RemoteFolder.java:188)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncMessages(ImapFolderSync.java:269)
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessages(ImapSync.java:330)
    ... 36 more
 
Si le problème persiste, soumettez une description et les détails de débogage dans cette page.