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  #1 (permalink)  
Old 03-13-2011, 06:14 PM
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Posts: 9
Default synchronizing won't stop

When I start Zimbra Desktop it starts to sync., but the little arrows that move around in circles indicating sync activity, go on forever even after all mail is downloaded, and won't stop until I shut down the program completely.
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  #2 (permalink)  
Old 03-13-2011, 09:25 PM
Zimbra Employee
 
Posts: 119
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Hi, what mailbox are u connecting to ? for zcs mailbox, it might be doing a gal (global address list) sync.
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  #3 (permalink)  
Old 03-14-2011, 05:30 AM
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Posts: 9
Default Not ZCS

Quote:
Originally Posted by dywang View Post
Hi, what mailbox are u connecting to ? for zcs mailbox, it might be doing a gal (global address list) sync.
Hi, it isn't ZCS it's Zimbra Desktop with a Yahoo account. I have another Yahoo account but it's working fine.

Any help is useful.
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  #4 (permalink)  
Old 03-14-2011, 06:11 AM
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Posts: 9
Default

Quote:
Originally Posted by tajumulco View Post
Hi, it isn't ZCS it's Zimbra Desktop with a Yahoo account. I have another Yahoo account but it's working fine.

Any help is useful.
I reset the account. Now the little arrows dissapeared but the thing keeps on syncing!
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  #5 (permalink)  
Old 03-14-2011, 03:03 PM
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Posts: 9
Default Same problem again

I uninstalled, re-installed zimbra desktop, same problem, little arrows go on in circles forever!

Help Please, zimbra staff.
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  #6 (permalink)  
Old 03-14-2011, 03:31 PM
Zimbra Employee
 
Posts: 119
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could you upload ur zdesktop.log ? found any suspicious exceptions in it that might be related ?
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  #7 (permalink)  
Old 03-14-2011, 04:01 PM
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Posts: 1
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I liked Zimbra Desktop and recommended it as a mail client and similarly have had the same problem. Understandably my mother who had 6 years of emails had her files inconveniently synched to match her local deletes and those files on the yahoo server followed to be lost forever as were many other lost friends who don't like me anymore. As I am not a very popular person at this time. But I still would be interested in the solution. Turning Synch off appears to have no effect. But if you are a Desktop user be alerted to this issue. I do not recommend it for a Yahoo account, I do understand the efficiency of ensuring that synchronization works but in this case it works too well and appears to have no option to stop it.
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  #8 (permalink)  
Old 03-14-2011, 07:16 PM
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Posts: 9
Default ooops!

Quote:
Originally Posted by dywang View Post
could you upload ur zdesktop.log ? found any suspicious exceptions in it that might be related ?
Your post caught me in the middle of uninstalling zd. I will try re-installing the old 1.04 version and post on results.

BTW, where do I find the log y mention?

Last edited by tajumulco; 03-14-2011 at 07:22 PM..
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