Zimbra

senyahel · #1 (**permalink**) 02-26-2011, 10:12 AM

I have been using ZD for about 3 years I upgraded to 2.0.1 a few weeks ago. This morning I started it and I can't get pass the "loading page" I have NO errors It just sits there for 1 hour or more. I did upgrade to windows 7 service pack 1 but I uninstalled that and it still will not come up. I have uninstalled and reinstall ZD, but I have the same problem can you please help.

jmhe · #2 (**permalink**) 02-28-2011, 05:55 PM

can you zip and attach the logs here?

<user data>/log/zdesktop.out and zdesktop.log, where <user data> is Zimbra Desktop 7 Beta 1 FAQ - Zimbra :: Wiki

senyahel · #3 (**permalink**) 02-28-2011, 08:11 PM

I think these are the logs that you requested

Thank you

zdesktop.zip

jmhe · #4 (**permalink**) 03-01-2011, 01:52 AM

Quote:

Originally Posted by senyahel

I think these are the logs that you requested

Thank you

Attachment 4440

this is a very old log you attached here: dated back in "2009-10-02".

senyahel · #5 (**permalink**) 03-01-2011, 06:28 AM

Yes I know that is the only log, that I can find I don't know why that is there but that is all that I could find. is there some other place that the logs could be hidden, I'm using windows 7. The Fact is that I uninstalled the program and reinstalled it and the same log file came back I don't know if it has it's dates wrong or something but that is the log file in the Zimbra folder.

senyahel · #6 (**permalink**) 03-02-2011, 06:32 PM

can you help The logs I posted are the only logs that I can find.

senyahel · #7 (**permalink**) 03-03-2011, 08:15 PM

How Do I Get Some Real Help My Zd Has Been Down For A Week Can Anyone Help

bma · #8 (**permalink**) 03-04-2011, 08:03 AM

1. ZD on ubuntu10.10:
start up ok after installing ia32 lib, but when sync to zimbra server, failed half way. I have 600mb messages in my server and ZD can only download 150mb then say "NOT gzip format"

2. ZD on windows xp works fine except I cannot connect to gmail account.

Thanks,
bma

senyahel · #9 (**permalink**) 03-04-2011, 09:32 AM

Quote:

Originally Posted by bma

1. ZD on ubuntu10.10:
start up ok after installing ia32 lib, but when sync to zimbra server, failed half way. I have 600mb messages in my server and ZD can only download 150mb then say "NOT gzip format"

2. ZD on windows xp works fine except I cannot connect to gmail account.

Thanks,
bma

Make your own post this is about A windows 7 and ZD problem