Gmail account in Zimbra Desktop: mails twice in Inbox

[tabster]

Hi,

a friend of mine has installed Zimbra Desktop for use with a Gmail account (no zimbra account at all). Now he has every mail twice in his Inbox. Is this a know issue and what can I do to help him?

Thanks
tabster

Zimbra Desktop 2.0.1 Build 10659 on Windows 7

[ovatandas]

It is also the same for me. I am using both my private gmail account and also our google apps account with my zimbra desktop. All my emails are shown twice. Any advise?

[ovatandas]

One more info:
If the view mode is set as "by message" it shows one message.

[dywang]

It is a known issue, the reason is explained well at Bug 26334 – offline: label in gmail should be displayed as a tag in ZDesktop instead of as a folder
I quote from Jeff Flanigan as you cannot see it, "This is a result of Google's unfortunate use of folders to represent labels.
They might have done better to use keywords instead so 3rd party clients would
be able to use labels in a standard way. The problem is compounded by the fact
that Google allows labels to act like folders as well as tags; a message may
have 0,1, or many labels. If it has just 1 label and is not present in the
inbox it is considered to be 'in the folder' represented by the tag. "

[ovatandas]

Thanks for the information.