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Thread: incoming mail server

  1. #1
    sirjoe is offline Junior Member
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    Default incoming mail server

    the factory i work for, use a Zimbra mail service.
    i can see my mail via web, but when i try configure Zimbra desktop, the configurator ask me the incoming mail server.
    what have i to write in this space?
    thanks in advance

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by sirjoe View Post
    the factory i work for, use a Zimbra mail service.
    i can see my mail via web, but when i try configure Zimbra desktop, the configurator ask me the incoming mail server.
    what have i to write in this space?
    It should be the same address that you put in your browser to get your Web UI (without the http:// part of it), so it should be something like 'mail.server.com' and you may need to set it to 'use SSL' if you currently access your web mail via 'https'.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    sirjoe is offline Junior Member
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    i've tried to use mail.mydomain.it but it don't work.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by sirjoe View Post
    i've tried to use mail.mydomain.it but it don't work.
    That doesn't actually tell me what the error is. I'd suggest your best course of action is to contact your mail Administrator, they should be able to give you all the details you need. We don't know what you're supposed to enter into that field other than the mail server address, it is set by your administrator.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    sirjoe is offline Junior Member
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    thank you Phoenix.
    without setting SSL, it works.

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by sirjoe View Post
    thank you Phoenix.
    without setting SSL, it works.
    Glad you've fixed it.

    I would, however, recommend that you contact the mail administrator of your server as using a non-SSL connection exposes the users to a security risk of having their data 'sniffed' - that means all your data and passwords are sent to the server in clear text i.e. anyone can read it (that also applies to using the Web UI of Zimbra). Using SSL enforces security on the connection and prevents people from being able to see it.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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