incoming mail server

[sirjoe]

the factory i work for, use a Zimbra mail service.
i can see my mail via web, but when i try configure Zimbra desktop, the configurator ask me the incoming mail server.
what have i to write in this space?
thanks in advance

[phoenix]

the factory i work for, use a Zimbra mail service.
i can see my mail via web, but when i try configure Zimbra desktop, the configurator ask me the incoming mail server.
what have i to write in this space?

It should be the same address that you put in your browser to get your Web UI (without the http:// part of it), so it should be something like 'mail.server.com' and you may need to set it to 'use SSL' if you currently access your web mail via 'https'.

[sirjoe]

i've tried to use mail.mydomain.it but it don't work.

[phoenix]

i've tried to use mail.mydomain.it but it don't work.

That doesn't actually tell me what the error is. I'd suggest your best course of action is to contact your mail Administrator, they should be able to give you all the details you need. We don't know what you're supposed to enter into that field other than the mail server address, it is set by your administrator.

[sirjoe]

thank you Phoenix.
without setting SSL, it works.

[phoenix]

thank you Phoenix.
without setting SSL, it works.

Glad you've fixed it.

I would, however, recommend that you contact the mail administrator of your server as using a non-SSL connection exposes the users to a security risk of having their data 'sniffed' - that means all your data and passwords are sent to the server in clear text i.e. anyone can read it (that also applies to using the Web UI of Zimbra). Using SSL enforces security on the connection and prevents people from being able to see it.