ZD 2.0.1 does nothing when click on "Send/Receive." I have to shut down and restart in order for ZD to retrieve mail or send mail. Problem is consistent. Earlier, in ZD 2.0, this same problem was intermittent.
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"Send/Receive" does nothing
ZD 2.0.1 does nothing when click on "Send/Receive." I have to shut down and restart in order for ZD to retrieve mail or send mail. Problem is consistent. Earlier, in ZD 2.0, this same problem was intermittent.
Zimbra Employee
Does it work if you toggle the online/offline icon (plug-shaped icon next to "Accounts")
Member
Doesn't work when online. When I toggle offline, of course, it doesn't work either.
Zimbra Employee
i mean toggle it to offline first; then back to online...
Member
Nothing happens. Doesn't check for messages, doesn't send messages sitting in Outbox.
In 2.0 that icon would turn to something like a spinning asterisk when it was sending/receiving. This supposed to happen in 2.0.1?
Zimbra Employee
after toggling, click Send/Receive. still nothing?
do you mind posting the last portion of zdesktop.log, the part after your clicking Send/Receive?
Member
Happy to. How do I get that log?
Zimbra Employee
it's <data location>/log/zdesktop.log, where <data location> is:
Zimbra Desktop 2 FAQ - Zimbra :: Wiki
Member
"after toggling, click Send/Receive. still nothing?"
Yes. What does happen upon clicking send receive is the drop-down alert that "network connection lost" and "network connection found," respectively.
Member
It's 6 megs and has info that I'd prefer not to post on this forum. May I send it to you privately?
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