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Old 12-06-2010, 10:01 AM
AQM AQM is offline
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Posts: 3
Default Disappearing Documents

I was editing a document in Zdesktop. when I pressed SAVE an error returned and the document disappeared from the index. Now it my document is gone.

Here is the error report:

Product name: Zimbra Desktop
Product version: 2.0
Build ID: 10580
Release type: GA
OS Platform: Windows XP x86 5.1
Time of event: 2010-12-06 13:27:26
Error type: mail.NO_SUCH_FOLDER
Item ID: 67769
Error summary: document sync failed

Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
----------------------------------------------------------------------------

com.zimbra.cs.mailbox.MailServiceException$NoSuchI temException: no such folder id: 12
ExceptionId:sync-mbox-james.caison@bios.edu:1291656446163:21aa8b7d033991 00
Code:mail.NO_SUCH_FOLDER ArgitemId, IID, "12")
at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH _FOLDER(MailServiceException.java:177)
at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem .java:1299)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox. java:1900)
at com.zimbra.cs.mailbox.ZcsMailbox.getItemById(ZcsMa ilbox.java:252)
at com.zimbra.cs.mailbox.ZcsMailbox.getItemById(ZcsMa ilbox.java:238)
at com.zimbra.cs.mailbox.Mailbox.getFolderById(Mailbo x.java:2702)
at com.zimbra.cs.mailbox.InitialSync.syncDocument(Ini tialSync.java:1446)
at com.zimbra.cs.mailbox.DeltaSync.syncDocuments(Delt aSync.java:834)
at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSyn c.java:272)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:89)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:73)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:178)
at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:119)
at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMa ilbox.java:100)
at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:262)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
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