It might have something to do with the localization and character encoding...
In English, the path to the user data is
Code:
C:\Documents and Settings\USERNAME\Local Settings\Application Data\Zimbra\Zimbra Desktop
In Spanish (probably other languages too)
Code:
C:\Documents and Settings\USERNAME\Configuración local\Datos de programa\Zimbra\Zimbra Desktop
Notice the accented character on the path...
zdesktop.out says this (first lines):
Code:
0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
219 WARN [main] log - FATAL@file:/C:/Documents%20and%20Settings/admin/Configuración%20local/Datos%20de%20programa/Zimbra/Zimbra%20Desktop/jetty/etc/jetty.xml line:70 col:65 : org.apache.xerces.impl.io.MalformedByteSequenceException: Invalid byte 2 of 4-byte UTF-8 sequence.
219 WARN [main] log - EXCEPTION
org.apache.xerces.impl.io.MalformedByteSequenceException: Invalid byte 2 of 4-byte UTF-8 sequence.
at org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source)
at org.apache.xerces.util.ErrorHandlerWrapper.fatalError(Unknown Source)
at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)