ZD 2 beta 3 not start

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06-10-2010, 03:48 AM
manulpz

ZD 2 beta 3 not start

Hi. not start de ZD2 beta 3 in windows XP spanish. only work ZD 1.0.4.
and the log file is blank.

thanks.
06-10-2010, 09:19 PM
jmhe

probably the same problem reported here:

http://www.zimbra.com/forums/general...ize-winxp.html

you can follow the workaround in that thread.

we are working on fixing this problem, and will likely to build a new windows installer in the next few days just for addressing this.

Quote:

Originally Posted by manulpz

Hi. not start de ZD2 beta 3 in windows XP spanish. only work ZD 1.0.4.
and the log file is blank.

thanks.
06-11-2010, 03:28 AM
manulpz

Ok waintg for new version for install in windows XP spanish. thanks.
06-16-2010, 04:43 PM
jmhe

Quote:

Originally Posted by manulpz

Ok waintg for new version for install in windows XP spanish. thanks.

meanwhile, can you try the solution in this thread: http://www.zimbra.com/forums/general...ize-winxp.html ?
06-23-2010, 09:51 AM
nublaii

It might have something to do with the localization and character encoding...

In English, the path to the user data is

Code:

C:\Documents and Settings\USERNAME\Local Settings\Application Data\Zimbra\Zimbra Desktop

In Spanish (probably other languages too)

Code:

C:\Documents and Settings\USERNAME\Configuración local\Datos de programa\Zimbra\Zimbra Desktop

Notice the accented character on the path...

zdesktop.out says this (first lines):

Code:

0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog 219 WARN [main] log - FATAL@file:/C:/Documents%20and%20Settings/admin/Configuración%20local/Datos%20de%20programa/Zimbra/Zimbra%20Desktop/jetty/etc/jetty.xml line:70 col:65 : org.apache.xerces.impl.io.MalformedByteSequenceException: Invalid byte 2 of 4-byte UTF-8 sequence. 219 WARN [main] log - EXCEPTION org.apache.xerces.impl.io.MalformedByteSequenceException: Invalid byte 2 of 4-byte UTF-8 sequence. at org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source) at org.apache.xerces.util.ErrorHandlerWrapper.fatalError(Unknown Source) at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)