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Thread: ZD POP problem

  1. 05-25-2010, 07:41 AM #1
    uscell's Avatar
    uscell
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    Default ZD POP problem

    Hi guys !!!
    Greetings,

    I have configured zimbra 6.X and was happly using ,
    today i tried to install zimbra desktop on my pc to fatch all my mails from server to get free my hard disk space, when i tried to configure my pop account in zimbra it says username password incorrect where as i can access my mail through web with same password,
    Surprising me ... and if i tried with my another account it works fine.

    account which i tried was having 36+ GB Data which i want to clean from server. ZD affect sizes,,, ????

    where with same account i tried with outlook which works fine..

    Can any one let me know if m missing something ..

    Thanks, Regards,
    Yukari !!!
    Yukari !!!!
    +91 982 503 9118
    -----------------------------
    Release 6.0.2_GA_1912.RHEL5_64_20091020161509RHEL5_64 FOSS edition.
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  2. 05-25-2010, 08:18 AM #2
    AmitShinde
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    Default

    Quote Originally Posted by uscell View Post
    Hi guys !!!
    Greetings,

    I have configured zimbra 6.X and was happly using ,
    today i tried to install zimbra desktop on my pc to fatch all my mails from server to get free my hard disk space, when i tried to configure my pop account in zimbra it says username password incorrect where as i can access my mail through web with same password,
    Surprising me ... and if i tried with my another account it works fine.

    account which i tried was having 36+ GB Data which i want to clean from server. ZD affect sizes,,, ????

    where with same account i tried with outlook which works fine..

    Can any one let me know if m missing something ..

    Thanks, Regards,
    Yukari !!!
    The ZD has a log which is created on installtion. You can look it up here :

    C:\Documents and Settings\<user>\Local Settings\Application Data\Zimbra\zdesktop\log\zdesktop.log

    Paste the output here so we can know what's going on.
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  3. 05-25-2010, 09:07 AM #3
    uscell's Avatar
    uscell
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    Quote Originally Posted by AmitShinde View Post
    The ZD has a log which is created on installtion. You can look it up here :

    C:\Documents and Settings\<user>\Local Settings\Application Data\Zimbra\zdesktop\log\zdesktop.log

    Paste the output here so we can know what's going on.
    Log file Shows :

    2010-05-25 21:31:32,071 DEBUG [main] [] offline - Loading 6 folder mappings for service 'yahoo.com'
    2010-05-25 21:31:32,071 DEBUG [main] [] offline - Loading 2 attrs for service 'yahoo.com'
    2010-05-25 21:31:32,071 DEBUG [main] [] offline - Loading 19 folder mappings for service 'gmail.com'
    2010-05-25 21:31:32,087 DEBUG [main] [] offline - Loading 2 attrs for service 'gmail.com'
    2010-05-25 21:31:32,087 DEBUG [main] [] offline - Loading 5 folder mappings for service 'aol.com'
    2010-05-25 21:31:32,087 DEBUG [main] [] offline - Loading 8 folder mappings for service '.msexchange'
    2010-05-25 21:31:32,087 DEBUG [main] [] offline - Loading 9 folder mappings for service 'hotmail.com'
    2010-05-25 21:31:43,693 INFO [main] [] log - No Transaction manager found - if your webapp requires one, please configure one.
    2010-05-25 21:31:45,300 INFO [main] [] log - Opened C:\Users\yukari\AppData\Local\Zimbra\zdesktop\jett y\logs\access_log.2010-05-25
    2010-05-25 21:31:45,409 INFO [main] [] log - Started SelectChannelConnector@127.0.0.1:7633
    2010-05-25 21:31:45,534 INFO [service-port-ping] [] offline - service port is ready.
    2010-05-25 21:31:47,000 WARN [btpool0-2] [] system - shared-mime-info file error java.io.FileNotFoundException: C (The system cannot find the file specified)
    2010-05-25 21:33:04,629 INFO [btpool0-5] [] datasource - Testing: DataSource: { id=7dfa1476-8f50-496a-8041-e612ac2cc8a5, type=pop3, isEnabled=true, name=allmailsbcc@testserver.com, host=mail.testserver.com, port=995, connectionType=ssl, username=allmailsbcc@testserver.com, folderId=2 }
    2010-05-25 21:33:04,801 WARN [btpool0-5] [] datasource - Test failed: DataSource: { id=7dfa1476-8f50-496a-8041-e612ac2cc8a5, type=pop3, isEnabled=true, name=allmailsbcc@testserver.com, host=mail.testserver.com, port=995, connectionType=ssl, username=allmailsbcc@testserver.com, folderId=2 }
    com.zimbra.common.service.ServiceException: system failure: Unable to connect to IMAP server: DataSource: { id=7dfa1476-8f50-496a-8041-e612ac2cc8a5, type=pop3, isEnabled=true, name=allmailsbcc@testserver.com, host=mail.testserver.com, port=995, connectionType=ssl, username=allmailsbcc@testserver.com, folderId=2 }
    ExceptionId:btpool0-5:1274803384801:703de944292776e5
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync .java:142)
    at com.zimbra.cs.datasource.Pop3Sync.test(Pop3Sync.ja va:98)
    at com.zimbra.cs.datasource.DataSourceManager.test(Da taSourceManager.java:67)
    at com.zimbra.cs.account.offline.OfflineProvisioning. testDataSource(OfflineProvisioning.java:587)
    at com.zimbra.cs.account.offline.OfflineProvisioning. createDataSourceAccount(OfflineProvisioning.java:6 85)
    at com.zimbra.cs.account.offline.OfflineProvisioning. createAccount(OfflineProvisioning.java:475)
    at com.zimbra.cs.service.admin.CreateAccount.handle(C reateAccount.java:58)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:275)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:187)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    Caused by: java.net.UnknownHostException: mail.testserver.com
    at java.net.PlainSocketImpl.connect(Unknown Source)
    at java.net.SocksSocketImpl.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect (Unknown Source)
    at com.zimbra.common.util.CustomSSLSocket.connect(Cus tomSSLSocket.java:315)
    at com.zimbra.cs.mailclient.MailConnection.newSocket( MailConnection.java:429)
    at com.zimbra.cs.mailclient.MailConnection.connect(Ma ilConnection.java:84)
    at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync .java:134)
    ... 32 more
    2010-05-25 21:33:29,261 INFO [btpool0-1] [] datasource - Testing: DataSource: { id=c75684f1-d8db-43fd-a2f3-d6232395b5d9, type=pop3, isEnabled=true, name=allmailsbcc@testserver.com, host=mail.testserver.com, port=995, connectionType=ssl, username=allmailsbcc@testserver.com, folderId=2 }
    2010-05-25 21:33:29,636 WARN [btpool0-1] [] datasource - Test failed: DataSource: { id=c75684f1-d8db-43fd-a2f3-d6232395b5d9, type=pop3, isEnabled=true, name=allmailsbcc@testserver.com, host=mail.testserver.com, port=995, connectionType=ssl, username=allmailsbcc@testserver.com, folderId=2 }
    com.zimbra.common.service.ServiceException: system failure: Unable to connect to IMAP server: DataSource: { id=c75684f1-d8db-43fd-a2f3-d6232395b5d9, type=pop3, isEnabled=true, name=allmailsbcc@testserver.com, host=mail.testserver.com, port=995, connectionType=ssl, username=allmailsbcc@testserver.com, folderId=2 }
    ExceptionId:btpool0-1:1274803409636:703de944292776e5
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync .java:142)
    at com.zimbra.cs.datasource.Pop3Sync.test(Pop3Sync.ja va:98)
    at com.zimbra.cs.datasource.DataSourceManager.test(Da taSourceManager.java:67)
    at com.zimbra.cs.account.offline.OfflineProvisioning. testDataSource(OfflineProvisioning.java:587)
    at com.zimbra.cs.account.offline.OfflineProvisioning. createDataSourceAccount(OfflineProvisioning.java:6 85)
    at com.zimbra.cs.account.offline.OfflineProvisioning. createAccount(OfflineProvisioning.java:475)
    at com.zimbra.cs.service.admin.CreateAccount.handle(C reateAccount.java:58)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:275)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:187)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    Caused by: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: d2:CN17:mail.testserver.com1:O26:Zimbra Collaboration Suite2:OU26:Zimbra Collaboration Suite6:accept4:true5:alias28:mail.testserver.com:1 2574318104:fromi1257431817000e4:host17:mail.testse rver.com3:icn17:mail.testserver.com2:io26:Zimbra Collaboration Suite3:iou26:Zimbra Collaboration Suite3:md532:888DF5A08CC724259D3344200644674E8:mis match5:false1:s10:12574318104:sha140:9DB56FABFE238 AD5C24A74BB9F258F9CE978F79D2:toi1288967817000ee
    at com.sun.net.ssl.internal.ssl.Alerts.getSSLExceptio n(Unknown Source)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(U nknown Source)
    at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Un known Source)
    at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Un known Source)
    at com.sun.net.ssl.internal.ssl.ClientHandshaker.serv erCertificate(Unknown Source)
    at com.sun.net.ssl.internal.ssl.ClientHandshaker.proc essMessage(Unknown Source)
    at com.sun.net.ssl.internal.ssl.Handshaker.processLoo p(Unknown Source)
    at com.sun.net.ssl.internal.ssl.Handshaker.process_re cord(Unknown Source)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRec ord(Unknown Source)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.perform InitialHandshake(Unknown Source)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHa ndshake(Unknown Source)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHa ndshake(Unknown Source)
    at com.zimbra.common.util.CustomSSLSocket.startHandsh ake(CustomSSLSocket.java:197)
    at com.zimbra.common.util.CustomSSLSocket.getInputStr eam(CustomSSLSocket.java:331)
    at com.zimbra.cs.mailclient.MailConnection.connect(Ma ilConnection.java:85)
    at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync .java:134)
    ... 32 more
    Caused by: java.security.cert.CertificateException: d2:CN17:mail.testserver.com1:O26:Zimbra Collaboration Suite2:OU26:Zimbra Collaboration Suite6:accept4:true5:alias28:mail.testserver.com:1 2574318104:fromi1257431817000e4:host17:mail.testse rver.com3:icn17:mail.testserver.com2:io26:Zimbra Collaboration Suite3:iou26:Zimbra Collaboration Suite3:md532:888DF5A08CC724259D3344200644674E8:mis match5:false1:s10:12574318104:sha140:9DB56FABFE238 AD5C24A74BB9F258F9CE978F79D2:toi1288967817000ee
    at com.zimbra.common.util.CustomTrustManager.checkSer verTrusted(CustomTrustManager.java:91)
    at com.sun.net.ssl.internal.ssl.JsseX509TrustManager. checkServerTrusted(Unknown Source)
    ... 44 more
    2010-05-25 21:33:36,921 INFO [btpool0-1] [] datasource - Testing: DataSource: { id=40f9c71b-fb04-4461-baa9-d24705defaa4, type=pop3, isEnabled=true, name=allmailsbcc@testserver.com, host=mail.testserver.com, port=995, connectionType=ssl, username=allmailsbcc@testserver.com, folderId=2 }
    2010-05-25 21:33:37,264 DEBUG [btpool0-1] [] pop - S: +OK mail.testserver.com Zimbra POP3 server ready
    2010-05-25 21:33:37,264 DEBUG [btpool0-1] [] pop - C: CAPA
    2010-05-25 21:33:37,327 DEBUG [btpool0-1] [] pop - S: +OK Capability list follows
    2010-05-25 21:33:37,327 DEBUG [btpool0-1] [] pop - S: TOP
    2010-05-25 21:33:37,327 DEBUG [btpool0-1] [] pop - S: USER
    2010-05-25 21:33:37,327 DEBUG [btpool0-1] [] pop - S: UIDL
    2010-05-25 21:33:37,327 DEBUG [btpool0-1] [] pop - S: SASL PLAIN X-ZIMBRA
    2010-05-25 21:33:37,327 DEBUG [btpool0-1] [] pop - S: EXPIRE 31 USER
    2010-05-25 21:33:37,327 DEBUG [btpool0-1] [] pop - S: XOIP
    2010-05-25 21:33:37,342 DEBUG [btpool0-1] [] pop - S: IMPLEMENTATION ZimbraInc
    2010-05-25 21:33:37,342 DEBUG [btpool0-1] [] pop - S: .
    2010-05-25 21:33:37,342 DEBUG [btpool0-1] [] pop - C: USER allmailsbcc@testserver.com
    2010-05-25 21:33:37,389 DEBUG [btpool0-1] [] pop - S: +OK hello allmailsbcc@testserver.com, please enter your password
    2010-05-25 21:33:37,389 DEBUG [btpool0-1] [] pop - C: PASS <password>
    2010-05-25 21:33:37,763 DEBUG [btpool0-1] [] pop - S: +OK server ready
    2010-05-25 21:33:37,763 DEBUG [btpool0-1] [] pop - C: CAPA
    2010-05-25 21:33:37,826 DEBUG [btpool0-1] [] pop - S: +OK Capability list follows
    2010-05-25 21:33:37,826 DEBUG [btpool0-1] [] pop - S: TOP
    2010-05-25 21:33:37,826 DEBUG [btpool0-1] [] pop - S: USER
    2010-05-25 21:33:37,826 DEBUG [btpool0-1] [] pop - S: UIDL
    2010-05-25 21:33:37,826 DEBUG [btpool0-1] [] pop - S: SASL PLAIN X-ZIMBRA
    2010-05-25 21:33:37,826 DEBUG [btpool0-1] [] pop - S: EXPIRE NEVER
    2010-05-25 21:33:37,826 DEBUG [btpool0-1] [] pop - S: XOIP
    2010-05-25 21:33:37,826 DEBUG [btpool0-1] [] pop - S: IMPLEMENTATION ZimbraInc
    2010-05-25 21:33:37,826 DEBUG [btpool0-1] [] pop - S: .
    2010-05-25 21:33:37,826 DEBUG [btpool0-1] [] pop - C: STAT
    2010-05-25 21:33:37,873 DEBUG [btpool0-1] [] pop - S: +OK 208363 39692718677
    2010-05-25 21:33:37,873 WARN [btpool0-1] [] datasource - Test failed: DataSource: { id=40f9c71b-fb04-4461-baa9-d24705defaa4, type=pop3, isEnabled=true, name=allmailsbcc@testserver.com, host=mail.testserver.com, port=995, connectionType=ssl, username=allmailsbcc@testserver.com, folderId=2 }
    com.zimbra.common.service.ServiceException: system failure: Unable to connect to IMAP server: DataSource: { id=40f9c71b-fb04-4461-baa9-d24705defaa4, type=pop3, isEnabled=true, name=allmailsbcc@testserver.com, host=mail.testserver.com, port=995, connectionType=ssl, username=allmailsbcc@testserver.com, folderId=2 }
    ExceptionId:btpool0-1:1274803417873:703de944292776e5
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync .java:142)
    at com.zimbra.cs.datasource.Pop3Sync.test(Pop3Sync.ja va:98)
    at com.zimbra.cs.datasource.DataSourceManager.test(Da taSourceManager.java:67)
    at com.zimbra.cs.account.offline.OfflineProvisioning. testDataSource(OfflineProvisioning.java:587)
    at com.zimbra.cs.account.offline.OfflineProvisioning. createDataSourceAccount(OfflineProvisioning.java:6 85)
    at com.zimbra.cs.account.offline.OfflineProvisioning. createAccount(OfflineProvisioning.java:475)
    at com.zimbra.cs.service.admin.CreateAccount.handle(C reateAccount.java:58)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:275)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:187)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    Caused by: javax.security.auth.login.LoginException: Invalid STAT response: 208363 39692718677
    at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync .java:138)
    ... 32 more

    Still getting same error
    "User account authentication failed. Please check username and password."

    Thanks,
    Yukari !!!
    Yukari !!!!
    +91 982 503 9118
    -----------------------------
    Release 6.0.2_GA_1912.RHEL5_64_20091020161509RHEL5_64 FOSS edition.
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  4. 05-25-2010, 09:17 AM #4
    phoenix
    phoenix is online now Zimbra Consultant & Moderator
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    That error would indicate you've set it as (or it's expecting) an SSL connection at the server.
    Regards


    Bill
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  5. 05-26-2010, 12:06 AM #5
    AmitShinde
    AmitShinde is offline Junior Member
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    Unable to connect to IMAP server: DataSource: { id=40f9c71b-fb04-4461-baa9-d24705defaa4, type=pop3, isEnabled=true, name=allmailsbcc@testserver.com, host=mail.testserver.com, port=995

    This piece of log is interesting. It says Unable to connect to IMAP server and also says type=pop3 . I had faced the same issue but then I selected the POP without SSL. I had filed a bug for that too. See here.
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  6. 05-26-2010, 08:20 AM #6
    uscell's Avatar
    uscell
    uscell is offline Senior Member
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    Quote Originally Posted by AmitShinde View Post
    Unable to connect to IMAP server: DataSource: { id=40f9c71b-fb04-4461-baa9-d24705defaa4, type=pop3, isEnabled=true, name=allmailsbcc@testserver.com, host=mail.testserver.com, port=995

    This piece of log is interesting. It says Unable to connect to IMAP server and also says type=pop3 . I had faced the same issue but then I selected the POP without SSL. I had filed a bug for that too. See here.
    '38234[/URL]' is not a valid bug number.
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  7. 05-26-2010, 08:23 AM #7
    AmitShinde
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    You could try it here : https://bugzilla.zimbra.com/show_bug.cgi?id=38234
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